Resourceful Lead Technician with expertise in vehicle inspections, routine maintenance, and bay operations. Skilled in task delegation, safety compliance, and customer service, contributing to efficient service delivery. Strong background in diagnosing issues and performing repairs, ensuring high-quality results. Proven ability to support teams through effective communication and workflow coordination in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Lead Tech
Take 5 Oil Change
Summerville, South Carolina
08.2025 - 09.2026
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Managed quality control and maintained high level of customer satisfaction.
Supported team members in executing service steps and bay procedures to enhance workflow efficiency.
Performed oil changes, filter replacements, and routine vehicle maintenance services.
Ensured clean work areas and organized tools and supplies for streamlined operations.
Greeted customers and explained recommended maintenance services.
Followed safety standards and company procedures during vehicle service.
Followed safety practices to safeguard against injury and damage to property.
Managed multiple projects simultaneously while meeting deadlines.
Built and nurtured relationships with internal and external customers to enhance service experience.