
Detail-oriented IT professional with a background in troubleshooting, system support, and data handling. Experienced in resolving technical issues, supporting end users, and maintaining system reliability in real-world environments. Familiar with networking fundamentals, hardware/software support, and ticketing systems. Pursuing CompTIA Network+ and Security+ certifications. Seeking a help desk or IT support role to deliver reliable technical support and contribute to efficient IT operations.
Remote Support
Desktop Support
Network Troubleshooting
Software Installation
Ticket Management
Team Player
Time Management