Jaden Garcia
Easton,MA
Summary
Highly motivated and detail-oriented college student with professional experience in Agile leadership, corporate training, and sales support. Certified Scrum Master with hands-on experience leading cross-functional teams, optimizing workflows, and driving product delivery. Strong background in team development, effective communication, and performance improvement. Recognized for balancing academic excellence with leadership responsibilities, demonstrating strong time management and organizational skills. Eager to leverage leadership, sales training, and Agile expertise in growth-focused environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Academic Coordinator
Dover Sherborn Middle School
Dover, MA
08.2025 - Current
- Provided support to students in need of academic assistance or accommodations due to disabilities.
- Maintained accurate records on student enrollment, attendance, and academic progress.
- Helped faculty and staff teach and support students at all levels.
- Approached and solved problems with initiative and sound judgment.
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Mentored struggling students, explaining class materials, and helping with specific problems.
- Instructed students on concepts outlined in lesson plans.
- Built positive relationships with parents, administrators, and teaching staff.
Scrum Master / Project Manager
The Hotly App
Boston, MA
12.2020 - Current
- Coordinated project timelines and collaborated with cross-functional teams to ensure efficient delivery of features.
- Edited and synchronized song lyrics within the karaoke app to enhance user experience.
- Curated data-driven playlists to increase user engagement and retention.
- Collaborated with marketing teams to promote new features and drive user growth.
- Ensured quality control of app updates prior to release.
- Developed and monitored key performance indicators to assess team productivity and project status.
- Enabled team to become self-organized and self-managed through consistent coaching.
- Facilitated agile ceremonies, fostering team collaboration and communication.
Corporate Sales Trainer
Hireverse
New Orleans, LA
10.2022 - 10.2023
- Built life-long and job-specific skills in employees using special training classes.
- Developed leadership potential at all ranks with targeted programs.
- Developed programs to meet current and expected market demands.
- Optimized training strategies and controlled costs with help of focus groups and surveys.
- Strengthened instructor skills and knowledge with careful evaluations
- Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Planned and executed strategies to increase business and drive profit growth.
Sales & Customer Experience Specialist
Peloton
Boston, MA
08.2021 - 10.2022
- Built life-long and job-specific skills in employees using special training classes.
- Developed leadership potential at all ranks with targeted programs.
- Optimized training strategies and controlled costs with help of focus groups and surveys.
- Strengthened instructor skills and knowledge with careful evaluations
- Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Planned and executed strategies to increase business and drive profit growth.
- Established strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
Education
Associate of Arts - Business Administration
University of Phoenix
Phoenix, AZ03-2025
Certificate - Applied AI, Data Science, And Machine Learning
Massachusetts Institute of Technology
Cambridge, MA03-2026
Skills
- Agile & Scrum Methodologies
- Performance Management
- Training & Development
- Sales Enablement
- Strategic Thinking
- Financial Management & Budgeting
- Team Building
- Problem Solving
- Written and oral communication
- Collaborative teamwork
- Managing schedules
- Report analysis
Certification
- Scrum Alliance Certified ScrumMaster (CSM), 2023
- MIT Applied AI and Data Science
Timeline
Academic Coordinator
Dover Sherborn Middle School
08.2025 - Current
Corporate Sales Trainer
Hireverse
10.2022 - 10.2023
Sales & Customer Experience Specialist
Peloton
08.2021 - 10.2022
Scrum Master / Project Manager
The Hotly App
12.2020 - Current
Associate of Arts - Business Administration
University of Phoenix
Certificate - Applied AI, Data Science, And Machine Learning
Massachusetts Institute of Technology