Jaden Harris
AMERICAN FORK
Summary
Dynamic professional with extensive experience at Five Guys Burger And Fries, excelling in customer engagement and complaint handling. Proven track record in employee training and maintaining workplace cleanliness, fostering a positive environment that enhances service quality. Adept at shift scheduling and flexibility, driving operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Food Court Employee
Costco Wholesale Corp
07.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Contributed to a positive work environment by maintaining a strong work ethic, supporting colleagues when needed.
- Demonstrated excellent problem-solving skills by resolving customer complaints with empathy and efficiency.
- Implemented successful time-management strategies to prioritize tasks without sacrificing quality or attention to detail.
- Assisted in training new staff members on company policies, best practices, and general responsibilities within the Food Court setting.
Back Room Supervisor
HomeGoods
08.2023 - 02.2024
- Ensured compliance with company policies and safety regulations, maintaining a safe work environment for all employees.
- Coordinated with other departments within the store to address any cross-functional issues affecting backroom operations promptly.
- Increased productivity through effective delegation and supervision of backroom staff tasks.
Truck Upfitter
Tall Boy Truck Equipment
09.2021 - 01.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
General Manager
Five Guys Burger And Fries
08.2020 - 08.2021
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
First Assistant Manager
Five Guys Burger And Fries
08.2019 - 08.2020
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Led a dynamic team of employees, fostering a positive work environment and promoting growth opportunities.
Shift Lead
Five Guys Burger And Fries
01.2017 - 08.2019
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Crew Member
Five Guys Burger And Fries
08.2015 - 01.2017
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Pleasant Grove
Pleasant Grove, UT05-2017
Skills
- Workplace cleanliness
- Customer engagement
- Cash handling expertise
- Employee training
- Complaint handling
- Shift flexibility
- Shift scheduling
Timeline
Food Court Employee
Costco Wholesale Corp
07.2024 - Current
Back Room Supervisor
HomeGoods
08.2023 - 02.2024
Truck Upfitter
Tall Boy Truck Equipment
09.2021 - 01.2023
General Manager
Five Guys Burger And Fries
08.2020 - 08.2021
First Assistant Manager
Five Guys Burger And Fries
08.2019 - 08.2020
Shift Lead
Five Guys Burger And Fries
01.2017 - 08.2019
Crew Member
Five Guys Burger And Fries
08.2015 - 01.2017
High School Diploma -
Pleasant Grove
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