Jaden Hernandez
Amarillo,TX
Summary
I’m young, driven, and professional, with expertise in client consultation and advanced communication skills, honed at GP Studios. I’ve been able to ancheive outstanding client retention through personalized service and industry trend knowledge. I have proven the ability to multitask and collaborate effectively, ensuring customer satisfaction and loyalty. I am also Bilingual and adept at problem-solving, which helps me in enhancing service delivery and business management.
Overview
8
8
years of professional experience
Work History
Barber
GP Studios
Amarillo, TX
11.2025 - Current
- Provided personalized haircuts and grooming services to diverse clientele.
- Maintained cleanliness and organization of tools and workstations.
- Assisted in inventory management of hair products and supplies.
- Developed strong customer relationships through attentive service and consultation.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
Restaurant Worker
El Tejavan
Amarillo, TX
12.2017 - 02.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, maintaining high food safety and sanitation standards.
- Assisted in inventory management, tracking supplies to minimize waste and ensure stock availability.
- Collaborated with team members to streamline service processes, enhancing overall workflow efficiency.
- Managed cash register operations accurately, processing transactions swiftly during peak hours.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty through attentive service recovery strategies.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
Education
High School Diploma -
Amarillo High School
4225 Danbury Barber
Wade Gordon Academy
2520 Paramount Blvd07.2023
Skills
Bilingual
Quick learner
Team collaboration
Customer safety
Verbal communication strength
Advanced communication skills
Work area sanitation
Client consultation
Cleaning and sanitation
Business management
Appointment scheduling
Strong leader
Equipment maintenance
Opening and closing procedures
Professional manner
Accurate money handling
Networking expertise
Client consultations
Product knowledge
Hair coloring
Clippers usage
Razor cutting expert
Mentoring and training
Industry trends
Upselling services
Outstanding client retention
Multitasking Abilities
Teamwork and collaboration
Decision-making
Problem-solving
Attention to detail
Effective communication
Cash handling
Relationship building
Professional ethics
Languages
Spanish
Native or Bilingual
Timeline
Barber
GP Studios
11.2025 - Current
Restaurant Worker
El Tejavan
12.2017 - 02.2022
High School Diploma -
Amarillo High School
Barber
Wade Gordon Academy