Jaden Howard
Palm Bay,FL
Summary
Reliable and motivated bilingual professional (English/Spanish) with experience in food service, retail, customer service, and mental health care. Strong work ethic with a history of quick promotions, high performance in fast-paced environments, and excellent communication skills. Seeking immediate employment at $16+/hour or higher with 30+ hours per week.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Circles of Care
Palm Bay, FL
10.2025 - Current
- Provide direct care and supervision for individuals receiving mental health services
- Monitor safety, behavior, and daily activities
- Utilize CPI techniques for crisis prevention and de-escalation
- Maintain accurate documentation and follow care protocols
- Certifications: CPI, CPR, COC
Customer Service Representative
U-Haul
Miami, FL
08.2025 - 10.2025
- Assisted customers with rentals, reservations, and payments
- Handled phone inquiries and resolved issues professionally
- Processed transactions and managed customer accounts
Server Assistant
Texas Roadhouse
Palm Bay, FL
03.2025 - 10.2025
- Supported servers in a high-volume restaurant environment.
- Maintained cleanliness, food safety, and stocking standards
- Delivered timely service during peak hours
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders efficiently using restaurant POS system.
- Delivered excellent customer service in fast-paced dining environment.
- Managed to-go orders efficiently while ensuring accuracy and quality.
Retail Associate
Hollister Co.
Palm Bay, FL
06.2024 - 08.2025
- Assisted customers with purchases and product selection
- Operated POS systems and handled returns
- Maintained store appearance and inventory
Back Cash Closer
McDonald's
Palm Bay, FL
01.2025 - 03.2025
- Managed drive-thru operations and cash handling
- Closed registers and balanced cash drawers
- Maintained speed, accuracy, and customer satisfaction
Host
Cracker Barrel
Palm Bay, FL
01.2024 - 01.2025
- Greeted guests and managed waitlists
- Delivered excellent customer service and first impressions
Line Cook / Expo / Dishwasher / Food Runner
Doc's Porchside
Grovetown, GA
01.2020 - 01.2024
- Promoted from dishwasher to line cook by age 16
- Prepared food according to quality and safety standards
- Assisted with kitchen coordination and expo
Education
1-Year Certificate Program - HVAC
Eastern Florida State College (EFSC)
Palm Bay, FL01.2026
High School Diploma -
Palm Bay Magnet High School
Palm Bay, FLAugusta Technical College
Augusta, GASkills
- Bilingual: English & Spanish
- Customer service
- Customer Service & Guest Relations
- Cash Handling & POS Systems
- Food Service & Kitchen Operations
- Retail Sales
- Team Collaboration
- Conflict De-escalation (CPI Trained)
- Mental Health Support
- Time Management & Reliability
- Crisis intervention
- Mental health care
- Documentation accuracy
- Time management
- Clinical judgment
- Emergency care
- Intake and discharge
Institutions
- Augusta Technical College, Augusta, GA
- Eastern Florida State College (EFSC), Palm Bay, FL
Training
Eastern Florida State College (EFSC), HVAC Program (1-Year Certificate Program - In Progress), Completed all classroom hours toward HVAC certification, Training in HVAC fundamentals, safety, and systems
College Coursework Completed
- English
- Math
- History
- Psychology
Cover Letter
Dear Hiring Manager, I am writing to apply for any available position with your organization. I am currently seeking immediate employment and am available for 30 or more hours per week. I am a bilingual (English/Spanish) professional with experience in customer service, food service, retail, and healthcare support. I began working at a young age and have consistently been trusted with responsibility in fast-paced environments. I have strong communication skills, work well with teams, and take pride in being dependable and adaptable. In addition to my work experience, I am currently completing technical training through Eastern Florida State College. I am motivated, reliable, and ready to start immediately. I would appreciate the opportunity to contribute my skills and work ethic to your team. Thank you for your time and consideration. Sincerely, Jaden Howard
Timeline
Mental Health Technician
Circles of Care
10.2025 - Current
Customer Service Representative
U-Haul
08.2025 - 10.2025
Server Assistant
Texas Roadhouse
03.2025 - 10.2025
Back Cash Closer
McDonald's
01.2025 - 03.2025
Retail Associate
Hollister Co.
06.2024 - 08.2025
Host
Cracker Barrel
01.2024 - 01.2025
Line Cook / Expo / Dishwasher / Food Runner
Doc's Porchside
01.2020 - 01.2024
1-Year Certificate Program - HVAC
Eastern Florida State College (EFSC)
High School Diploma -
Palm Bay Magnet High School
Augusta Technical College