JADEN LEHMKUHLE
Van Wert,OH
Summary
With 8 years of experience, this driven and resourceful professional consistently exceeds customer expectations. Thriving in fast-paced environments, they have a proven track record of surpassing performance targets through effective problem-solving and clear communication. Building rapport and ensuring customer satisfaction are their top priorities in every interaction. As a team player, they are passionate about continuous improvement and dedicated to finding innovative solutions to enhance the customer experience.
Overview
8
8
years of professional experience
Work History
Production Support Specialist
Fleetwood RV
Decatur, IN
10.2021 - Current
- Ensured timely material delivery and customer satisfaction by aligning warehouse operations with production needs
- Maintained a well-organized and efficient warehouse environment, facilitating smooth material flow and accurate inventory management
- Utilized strong attention to detail and communication skills to track inventory, identify potential hazards, and collaborate effectively within a team
- Demonstrated adaptability and problem-solving skills through efficient operation of various equipment and proactive issue resolution
- Leveraged excellent communication and interpersonal skills to resolve customer inquiries and address missed deliveries, shipment errors, and product quality issues
- Effectively communicated with external buyers via phone and email to fulfill orders for additional resources.
Service Specialist
Mcdonalds
Van Wert, OH
04.2016 - 05.2021
- Delivered exceptional service by actively listening, resolving concerns promptly, and exceeding expectations
- Operated cash registers efficiently, prioritized tasks effectively, and maintained a clean environment
- Fostered positive interactions by communicating clearly with team members and customers, achieving common goals
- Embraced new skills, adapted to changing needs, and proactively addressed issues, ensuring smooth service
- Gained knowledge of menu items and promotions to answer customer questions and offer recommendations confidently.
Customer Service Representative
Walmart
Van Wert, OH
04.2020 - 07.2020
- Actively listened, provided solutions, and resolved issues efficiently and professionally, exceeding customer expectations
- Built rapport with diverse customers, fostered trust, and de-escalated concerns with empathy and professionalism
- Analyzed customer issues, implemented solutions, and collaborated with colleagues to ensure seamless customer service
- Utilized POS systems efficiently, prioritized tasks, maintained a clean work environment and met deadlines consistently
- Demonstrated willingness to learn, adapt to changing situations, and gain product knowledge to provide insightful customer responses.
Education
High School Diploma -
Van Wert High School
05.2021
Skills
- Organization
- Problem Solving
- Communication
- Microsoft office
- Excel
- Data management
- Multi-tasking
- Adaptive
- Attentive
Skillsets
- Data Management
- Microsoft Office
- Google Suite
- Time Management
- Organization
- Communication
- Collaboration
- Multi-tasking
- Conflict Management
- Problem Solving
- Adaptability
Timeline
Production Support Specialist
Fleetwood RV
10.2021 - Current
Customer Service Representative
Walmart
04.2020 - 07.2020
Service Specialist
Mcdonalds
04.2016 - 05.2021
High School Diploma -
Van Wert High School