Mason Johnson
Gatesville,TX
Summary
Resourceful Production Support Associate offering 1 year and counting of hands-on experience providing technical support to business users by identifying problems, researching solutions and implementing resolutions. Positive and calm professional skilled at analyzing qualitative and quantitative information and translating into strategic deliverables. Excellent people and communication skills while getting the job at hand done.
Overview
3
3
years of professional experience
Work History
Production Support Specialist
L3Harris
Waco, Texas
06.2021 - Current
- Used Gage and Tool Trace and Visual QA Plus to document internal procedures and monitor daily reports.
- Reduced processing time by analyzing job schedules and implementing appropriate modifications.
- Identified root causes of recurring problems to implement effective solutions.
- Performed general equipment maintenance and repair to minimize downtime.
- Oversaw logistics and inventory management for storeroom.
- Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
- Requisitioned materials to restock inventory and obtain goods for aircraft production.
- Communicated with other crew members via phone and email to coordinate production activities.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
Piano Technician
Waco Piano Gallery
Waco, TX
01.2021 - Current
- Fixed cracks to return instruments to full functionality.
- Assisted customers in purchasing and renting new and used equipment and instruments to meet current personal and performance requirements.
- Worked with wood, metal, plastic, and fiberglass to complete high-quality repairs.
- Repaired and renovated damaged and worn instruments.
- Reassembled instruments using hand and power tools and glue, clamps and lubricant as necessary.
- Played instruments to evaluate sound quality and locate defects
- Worked with clients to schedule services to their instrument.
- Communicated with clients and customers to evaluate their needs and find a piano that meets their needs and closed on sales.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Coordinated special projects and managed schedules.
Plumber's Helper
5 Star Plumbing
Gatesville, Texas
07.2020 - 01.2021
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Installed valves, hangers, supports and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Offered guidance and training to junior team members.
Delivery Driver
Pizza Hut
Gatesville, Texas
03.2020 - 07.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Lifeguard
City Of Gatesville
Gatesville, Texas
05.2019 - 08.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
Education
No Degree - Piano Performance
Tarleton State University
Stephenville, TXHigh School Diploma -
Gatesville High School
Gatesville, TX05.2019
Skills
- Dependable and Responsible
- Organization and Time Management
- Planning and Coordination
- Critical Thinking
- Data Documentation
- Workflow Planning
- Training and mentoring
- Strong communicator
- Effective problem-solver
- Teamwork and Collaboration
- Flexible and Adaptable
Timeline
Production Support Specialist
L3Harris
06.2021 - Current
Piano Technician
Waco Piano Gallery
01.2021 - Current
Plumber's Helper
5 Star Plumbing
07.2020 - 01.2021
Delivery Driver
Pizza Hut
03.2020 - 07.2020
Lifeguard
City Of Gatesville
05.2019 - 08.2019
No Degree - Piano Performance
Tarleton State University
High School Diploma -
Gatesville High School