Kamryne Burns
Independence,MO
Summary
Experienced administrative professional with strong clerical skills and staff support in fast-paced office environments. Recognized for being responsible, punctual, and highly productive. Detail-oriented with exceptional communication and project management abilities. Able to handle multiple tasks effectively and efficiently. Known for proactive approach to identifying and addressing issues, optimizing processes, and supporting team objectives. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
Work History
Production Support Specialist
Aspen Contracting, Inc.
Lee's Summit, MO
12.2023 - 12.2025
- Executed systematic inspections of production area to uphold compliance with industry regulations and internal standards.
- Collaborated with vendors to ensure on-time delivery of essential materials, supporting uninterrupted production schedules.
- Assessed job schedules to uncover inefficiencies, implementing strategic changes to improve operational efficiency.
- Analyzed manual processing inefficiencies and established automation solutions to streamline workflows and minimize labor requirements.
- Updated and maintained time records in computer system to facilitate precise payroll processing functions.
Unemployed
Unemployed
Kansas City, MO
05.2023 - 12.2023
- Facilitated a supportive community for 1.8k Facebook group members, promoting collaboration and resource sharing. Developed and implemented resume assistance programs to enhance job search efforts. Mentored clients through personalized guidance until achieving successful employment outcomes.
- Exhibited strong personal responsibility to drive project success and team collaboration.
- Utilized strong organizational and time management abilities to effectively coordinate and execute multiple projects.
- Utilized critical thinking skills to dissect challenges, assess various solutions, and implement effective decisions.
- Cultivated effective communication abilities through consistent collaboration and dialogue with team members.
Property Management Administrative Assistant
Augustine Property Management
Kansas City, MO
01.2023 - 05.2023
- Facilitated tenant contentment through efficient resolution of maintenance issues.
- Administered detailed financial records to facilitate accurate rent collection and timely payment transactions.
- Facilitated property safety through regular inspections and proactive engagement with security personnel to identify and address risks.
- Facilitated negotiations of contracts and monitored performance metrics to optimize service outcomes.
Storage Property Manager
StorQuest Self-Storage
Kansas City, MO
08.2020 - 01.2023
- Cultivated positive landlord-tenant relationships through effective communication and timely dispute resolution.
- Facilitated vendor coordination to ensure timely completion of property maintenance and necessary repairs.
- Oversaw timely reconciliation of rent collections, leases, and renewals to ensure compliance with landlord and resident statutes.
- Managed follow-up communications with delinquent tenants and coordinated collection procedures, including auctions and legal timelines.
Debt Collection Specialist
Radius Global Solutions LLC
Leawood, KS
03.2017 - 08.2020
- Negotiated payment plans with debtors to enhance cash flow while maintaining a respectful and equitable approach.
- Established and maintained robust relationships with external agencies to streamline communication and collaboration during complex collection and legal processes.
- Implemented targeted skip tracing strategies to enhance recovery of challenging debts.
- Implemented regulatory compliance strategies to mitigate potential legal issues, ensuring strict adherence to federal and state regulations governing debt collections.
- Provided outstanding support to clients on collection calls, ensuring a composed and professional interaction.
Education
Bachelor of Science - Human Resources Management
Walden University
Minneapolis, MN03-2028
High School Diploma -
Blue Springs High School
Blue Springs, MO05-2016
Skills
Demonstrated proficiency in typing at a speed of 60 words per minute
Leveraged over 10 years of customer service and workforce expertise to enhance client satisfaction
Assisted teams in achieving project objectives through effective collaboration Supported group efforts to meet deadlines and deliver quality results Contributed to a positive team environment by fostering open communication
Assisted in organizing daily tasks to enhance team productivity Supported decision-making processes to ensure smooth project execution Contributed to maintaining schedules and meeting deadlines consistently
Executed payroll processing utilizing QuickBooks software to ensure timely and accurate employee compensation
Cultivated and maintained strong relationships with clients and vendors
Managed accounts payable and receivable processes
Executed social media marketing strategies to enhance brand visibility and engagement
Implemented effective property management practices to enhance tenant satisfaction and retention
Achieved Microsoft Certified Solutions Associate (MCSA) certification in Word, Excel, PowerPoint, and Presentation software
Logged customer complaints and processed work orders to facilitate timely resolutions Assisted in payment processing and managed credits and fees to ensure accurate account management Supported team efforts in maintaining customer satisfaction through effective communication
Supported quality assurance processes to enhance product reliability and performance Collaborated with teams to identify and resolve defects efficiently Assisted in the development of testing protocols to ensure compliance with standards
Administered user credential management to enhance system security and access control
Assisted users with multi-line phone software to enhance communication efficiency Supported operations with dual screen computers to improve workflow Provided technical assistance to team members in utilizing software tools effectively
Streamlined preparation, processing, and distribution of reports, time cards, letters, and notices
Assisted in utilizing Salesforce for effective upselling strategies Supported team members in applying persuasive techniques during client interactions Aided in negotiating tactics to enhance customer satisfaction
Cultivated strong relationships through social perceptiveness and effective communication
Assisted in maintaining customer relationships through effective communication and support Resolved customer issues promptly to enhance satisfaction and loyalty Collaborated with team members to improve retention strategies
Fostered a positive and professional work environment through effective communication and collaboration
Supported team members by consistently arriving on time and fulfilling commitments Assisted in maintaining a dependable work environment through reliable attendance Contributed to project success by adhering to deadlines and schedules
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Oversaw multiple residential family properties totaling over 380 individual units.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Timeline
Production Support Specialist
Aspen Contracting, Inc.
12.2023 - 12.2025
Unemployed
Unemployed
05.2023 - 12.2023
Property Management Administrative Assistant
Augustine Property Management
01.2023 - 05.2023
Storage Property Manager
StorQuest Self-Storage
08.2020 - 01.2023
Debt Collection Specialist
Radius Global Solutions LLC
03.2017 - 08.2020
High School Diploma -
Blue Springs High School
Bachelor of Science - Human Resources Management
Walden University