Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Open To Work

Danielle Armstrong

Englewood,OH

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Front Desk ManagerHome Health AideServer/TrainerCustomer Service

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Englewood, OH, USEnglewood, OH
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work week401k match

Summary

Assisted individuals in achieving personal goals through dedicated support. Collaborated with teams to provide resources and guidance. Authorized to work in the US for any employer.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Front Desk Manager

The Mantra Salon and Day Spa
Englewood, OH
08.2016 - Current
  • Booking appointments, taking phone calls, checking people in and out, opening and closing the salon, assisting clients. Taking care of all guest relations and employees. Ordering all supplies, taking care of customer complaints and making them right. Job training others, employee reviews.

Home Health Aide

Dynamic Senior Solutions
Beavercreek, OH
10.2014 - 08.2016
  • Care for elderly people with dementia and alzheimer's.

Server/Trainer

Skyline Chili
Huber Heights, OH
11.2008 - 04.2013
  • Waiting on customers, helping open store, helping train new employees, putting together training techniques to utilize, bank runs, fixing customer issues in a timely manner.
  • Marshalls

Customer Service

Marshall's
Huber Heights, OH
04.2003 - 04.2005
  • Training other employees, answering phones, making bank deposits, opening and closing store, returns and exchanges.

Education

Certified - medical billing and coding

Sinclair Community College

Certified Chemical Dependency Councilor Assistant - undefined

Sinclair Community College

Associate - Medical Billing And Coding

Sinclair Community College
Dayton, OH
03-2016

Skills

Managed billing processes to ensure timely and accurate invoicing

Organized and maintained filing systems to support efficient document retrieval Assisted team members with document management tasks to enhance workflow Updated records regularly to ensure accuracy and compliance

Organized and managed scheduling processes to optimize resource allocation

Assisted visitors with inquiries and directed them to appropriate departments Managed phone calls and scheduled appointments for staff Maintained organized front desk operations to enhance visitor experience

Demonstrated exceptional customer service skills by effectively addressing client inquiries and resolving issues

Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes

Executed accurate data entry processes to ensure information integrity

Demonstrated proficiency in typing at a speed exceeding 60 words per minute

Oversaw team operations and strategic initiatives to enhance productivity

Certification

  • Certified Chemical Dependency Assistant
  • August 2019 to Present

Additional Information

Computer Skills: Word Processing, Power Point, Excel, 50+ Words per Minute Keyboarding, Filing, Possess good people skills, Excellent written and verbal communication skills, Able to perform several tasks simultaneously.

Timeline

Front Desk Manager

The Mantra Salon and Day Spa
08.2016 - Current

Home Health Aide

Dynamic Senior Solutions
10.2014 - 08.2016

Server/Trainer

Skyline Chili
11.2008 - 04.2013

Customer Service

Marshall's
04.2003 - 04.2005

Certified - medical billing and coding

Sinclair Community College

Certified Chemical Dependency Councilor Assistant - undefined

Sinclair Community College

Associate - Medical Billing And Coding

Sinclair Community College