Jaden Lu
Coral Gables,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Sales Associate
EbisuJAX
St. Johns, FL
09.2024 - 01.2026
- Guided customers in making informed purchases and product selections to enhance satisfaction.
- Operated register and processed transactions accurately.
- Oversaw inventory management and organized merchandise displays to optimize shopping experience.
- Trained new employees and facilitated smooth daily operations to ensure store efficiency.
Sales Associate
Hollister
Jacksonville, FL
06.2022 - 09.2025
- Assisted customers with product selections and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Maintained store displays to ensure an appealing shopping environment.
Intern
New York Life
New York, NY
05.2025 - 07.2025
- Facilitated effective communication with clients through emails and phone calls, supporting administrative tasks.
- Developed and organized meeting materials for presentations, enhancing clarity and focus during meetings.
- Sorted and labeled files systematically to ensure easy access and retrieval of business records.
Education
Bachelor of Business Administration - Accounting & Marketing
University of Miami
Coral Gables, FL08-2026
Skills
- Sales and customer service
- Customer engagement
- Cash handling
- Inventory management
- Merchandise presentation
- Team collaboration
- Communication skills
Languages
- English
- Chinese
Leadership Honors
- National First Generation Recognition Award
- AICE Diploma with Merit
- Model United Nations Best Delegation Award
Timeline
Intern
New York Life
05.2025 - 07.2025
Sales Associate
EbisuJAX
09.2024 - 01.2026
Sales Associate
Hollister
06.2022 - 09.2025
Bachelor of Business Administration - Accounting & Marketing
University of Miami