Jaden Martin
Lancaster,OH
Summary
Dynamic host skilled in customer service, communication, and attention to detail. Adept at maintaining cleanliness and organizing front-of-house operations to enhance guest experiences.
Overview
1
1
year of professional experience
Work History
Host
Stake N Shake
Lancaster , OH
03.2026 - 07.2026
- Collaborated with kitchen staff to communicate guest needs efficiently.
- Maintained cleanliness and organization of the front entrance area.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks.
Concourse
Tiki Bowling Lanes
Lancaster, OH
08.2025 - 03.2026
- Guided customers in selecting lanes and using equipment effectively for enjoyable experiences.
- Ensured proper setup of each lane before play commenced, enhancing customer satisfaction.
- Assisted customers in setting up their bowling lanes, including placing bumpers for children.
- Prepared bowling equipment for use and ensured accurate game tracking through diligent monitoring of scoring systems.
- Maintained cleanliness and organization of bowling lanes and common areas.
Host
IHOP
Lancaster, OH
08.2025 - 03.2026
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed seating arrangements to optimize guest comfort and streamline dining flow. arrangements to optimize dining flow and guest comfort.
- Managed seating arrangements to optimize guest comfort and streamline dining flow.
- Handled phone inquiries and reservations with professionalism and clarity.
- Trained new hosts on procedures and customer service standards to ensure consistent guest experiences.
- Maintained cleanliness and organization of the front entrance area.
- Greeted guests at the entrance to create a welcoming atmosphere. and gathered information to seat groups or place on waitlist.
Education
Criminal Justice
Lancaster High School
Lancaster OH05-2027
Skills
- Front desk management
- Guest relations
- Guest seating
- Restaurant operations
- Customer service
- Customer hospitality
- Customer engagement
- Guest engagement
- Attention to detail
- Team collaboration
- Team mentality
- Communication skills
- Interpersonal skills
Timeline
Host
Stake N Shake
03.2026 - 07.2026
Concourse
Tiki Bowling Lanes
08.2025 - 03.2026
Host
IHOP
08.2025 - 03.2026
Criminal Justice
Lancaster High School