Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Abril Varela

Red Lobster
Roswell,NM
1
Certification
3
years of professional experience

Dedicated professional skilled in customer service, team collaboration, and effective time management. Proven ability to enhance guest experiences and optimize service operations.

Work History

Host

1 Year 1 Month
Red Lobster | 08.2025 - Current
  • Welcomed and seated guests promptly, optimizing table turnover.
  • Managed reservation system, ensuring accurate bookings and guest flow.
  • Collaborated with wait staff to coordinate service during peak hours.
  • Assisted in training new hosts on company standards and procedures.

Crew Member

5 Months
McDonald's | 12.2025 - 05.2026
  • Prepared and served food items according to quality and safety standards
  • Maintained cleanliness of workstations and dining areas, ensuring customer satisfaction
  • Assisted in training new crew members on operational procedures and best practices
  • Operated point-of-sale systems accurately, handling cash transactions with precision
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Server

2 Years 2 Months
Los Novillos | 06.2023 - 08.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed order accuracy and timely delivery, enhancing overall efficiency of service operations.
  • Trained new staff on menu offerings and service protocols to maintain high standards.
  • Collaborated with kitchen staff to streamline communication and improve meal preparation times.

Education

High School Diploma

University High School | Roswell, NM | 05-2025

Skills

Reservations
Customer service
Guest relations
Telephone reception
Collaboration skills
Team collaboration
Staff coordination
Front desk management
Effective time management
Customer-facing demeanor
Exceptional communication
Team player mentality
Order management

Certification

  • ServSafe
  • [Alcohol], ServSafe - [March 10, 2026]

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Crew Member

McDonald's
12.2025 - 05.2026Read More

Host

Red Lobster
08.2025 - CurrentRead More

Server

Los Novillos
06.2023 - 08.2025Read More

University High School

High School Diploma
Read More
Abril Varela