Dedicated professional skilled in customer service, team collaboration, and effective time management. Proven ability to enhance guest experiences and optimize service operations.
Work History
Host
11 Months
Red Lobster | 08.2025 - Current
Welcomed and seated guests promptly, optimizing table turnover.
Managed reservation system, ensuring accurate bookings and guest flow.
Collaborated with wait staff to coordinate service during peak hours.
Assisted in training new hosts on company standards and procedures.
Crew Member
5 Months
McDonald's | 12.2025 - 05.2026
Prepared and served food items according to quality and safety standards
Maintained cleanliness of workstations and dining areas, ensuring customer satisfaction
Assisted in training new crew members on operational procedures and best practices
Operated point-of-sale systems accurately, handling cash transactions with precision
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Server
2 Years 2 Months
Los Novillos | 06.2023 - 08.2025
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed order accuracy and timely delivery, enhancing overall efficiency of service operations.
Trained new staff on menu offerings and service protocols to maintain high standards.
Collaborated with kitchen staff to streamline communication and improve meal preparation times.