Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Abril Varela

Red Lobster
Roswell,NM
1
Certification
3
years of professional experience

Dedicated professional skilled in customer service, team collaboration, and effective time management. Proven ability to enhance guest experiences and optimize service operations.

Work History

Host

11 Months
Red Lobster | 08.2025 - Current
  • Welcomed and seated guests promptly, optimizing table turnover.
  • Managed reservation system, ensuring accurate bookings and guest flow.
  • Collaborated with wait staff to coordinate service during peak hours.
  • Assisted in training new hosts on company standards and procedures.

Crew Member

5 Months
McDonald's | 12.2025 - 05.2026
  • Prepared and served food items according to quality and safety standards
  • Maintained cleanliness of workstations and dining areas, ensuring customer satisfaction
  • Assisted in training new crew members on operational procedures and best practices
  • Operated point-of-sale systems accurately, handling cash transactions with precision
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Server

2 Years 2 Months
Los Novillos | 06.2023 - 08.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed order accuracy and timely delivery, enhancing overall efficiency of service operations.
  • Trained new staff on menu offerings and service protocols to maintain high standards.
  • Collaborated with kitchen staff to streamline communication and improve meal preparation times.

Education

High School Diploma

University High School | Roswell, NM | 05-2025

Skills

Reservations
Customer service
Guest relations
Telephone reception
Collaboration skills
Team collaboration
Staff coordination
Front desk management
Effective time management
Customer-facing demeanor
Exceptional communication
Team player mentality
Order management

Certification

  • ServSafe
  • [Alcohol], ServSafe - [March 10, 2026]

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Crew Member

McDonald's
12.2025 - 05.2026Read More

Host

Red Lobster
08.2025 - CurrentRead More

Server

Los Novillos
06.2023 - 08.2025Read More

University High School

High School Diploma
Read More
Abril Varela