Jaden Mercer
Tewksbury,United States
Summary
An adaptive individual with five years of versatile experience in project management and customer service, excelling in building robust client relationships and executing strategic sales initiatives. Proficient in time management and problem-solving, ensuring optimal customer satisfaction and business growth. Aims to leverage networking and interpersonal skills to drive innovative sales strategies and achieve superior results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Specialist - Sales
AutoFair Ford of Haverhill
Haverhill, MA
11.2024 - Current
- Followed up with customers to build long-term relationships and successful referrals.
- Greeted customers and provided assistance with selecting vehicles.
- Performed administrative tasks such as filing documents, entering data into the system and scheduling appointments.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Negotiated prices with customers and closed sales transactions.
SUBSTITUTE TEACHER
Tewksbury Public Schools
Tewksbury, United States
01.2024 - Current
- Foster engaging learning environments, adapt teaching methods to diverse student needs, and maintain classroom discipline as a substitute teacher
- Provide continuity in education by implementing lesson plans, offering individualized support, and collaborating with fulltime staff to ensure student success
COMMERCIAL PAINTER
One Painting LLC
Wilmington, United States
05.2024 - 11.2024
- Lead painting projects for commercial clients, ensuring high-quality finishes and client satisfaction
- Collaborate with team to meet deadlines and exceed expectations
- Apply precise painting techniques to various commercial surfaces
- Meticulously prepare and protect work areas, maintaining a clean and safe environment
- Explore and implement new painting methods and materials to enhance efficiency and durability
- Adapt to unique project requirements with creative solutions
PROPERTY MAINTENANCE/PROJECT MANAGEMENT ASSISTANT
Cedarwood Development
South Boston, United States
06.2021 - 05.2024
- Streamlined property maintenance processes, reducing response times and enhancing tenant satisfaction
- Led project teams to complete renovations on schedule and within budget
- Coordinated with contractors, vendors, and internal teams to ensure seamless execution of maintenance projects
- Fostered strong relationships to optimize project outcomes
- Meticulously managed property maintenance schedules, ensuring timely completion of all tasks
- Conducted thorough inspections to maintain high property standards
FRONT DESK RECEPTIONIST
Iron Gym
North Billerica, United States
01.2022 - 05.2023
- Welcomed gym members, managed schedules, and resolved inquiries, enhancing customer satisfaction
- Streamlined check-in process, reducing wait times and improving overall efficiency
- Maintained accurate member records and processed payments meticulously
- Implemented new filing system, resulting in quicker information retrieval and improved data organization
- Upsold gym memberships and merchandise, contributing to revenue growth
- Implemented targeted promotional strategies, leading to a notable increase in new member sign-ups
STORE ASSISTANT
Cooke's Skate Supply
Wilmington, United States
12.2019 - 06.2021
- Managed inventory, assisted customers, and maintained store cleanliness
- Contributed to team efforts in improving sales and customer satisfaction
- Streamlined checkout process, reducing wait times and enhancing customer experience
- Implemented effective product displays, boosting sales of key items
LABORER
Cedarwood Development
South Boston, United States
06.2019 - 06.2021
- Assisted in construction projects, improving efficiency and safety on-site
- Collaborated with team to resolve issues, ensuring project deadlines were met
- Contributed to site cleanliness and organization, promoting a safe work environment
Education
BUSINESS -
Saint Leo University
Saint Leo, Fl05.2024
Skills
- Project Management
- Customer Service
- Problem Solving
- Time Management
- Networking
- Interpersonal Skills
- Adaptability
- Product demonstrations
- Excellent positive attitude
References
- Steve O'neil, One Painting, (508)-726-1622
- David Winnick, Cedarwood Development, (781)-718-6197
Certification
- Massachusetts Drivers License
- Massachusetts Real Estate License - in progress
- Boston University Real Estate Studies Program - in progress
References
References available upon request.
Timeline
Product Specialist - Sales
AutoFair Ford of Haverhill
11.2024 - Current
COMMERCIAL PAINTER
One Painting LLC
05.2024 - 11.2024
SUBSTITUTE TEACHER
Tewksbury Public Schools
01.2024 - Current
FRONT DESK RECEPTIONIST
Iron Gym
01.2022 - 05.2023
PROPERTY MAINTENANCE/PROJECT MANAGEMENT ASSISTANT
Cedarwood Development
06.2021 - 05.2024
STORE ASSISTANT
Cooke's Skate Supply
12.2019 - 06.2021
LABORER
Cedarwood Development
06.2019 - 06.2021
BUSINESS -
Saint Leo University
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