Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Murphy

Columbus

Summary

Innovative IT Technician with a proven track record of identifying technical problems like network, hardware, software, and malware and making updates to enhance performance. Experienced in working with teams and evaluating system functions and solving issues. Committed to improving and getting better everyday.

Overview

7
7
years of professional experience

Work History

Network Technician

Jobs And Family Services
11.2023 - Current
  • Improved network reliability by troubleshooting and resolving hardware and software issues.
  • Enhanced system performance by conducting regular network maintenance and updates.
  • Collaborated with team members for successful implementation of large-scale network projects.
  • Troubleshoot Printers and solve Printer related issues.
  • Re-image Computers.

Maintenance Worker

Sheraton Suites Columbus
02.2023 - 11.2023

● Responsible for maintaining and repairing all hotel equipment, from HVAC systems, plumbing, and elevators; to boilers and generators; to smoke and carbon monoxide alarms and light fixtures.

● Respond quickly to internal service calls regarding malfunctioning equipment to efficiently complete repairs.

● Diagnose malfunctions with AC alternators, boilers, generators, and elevators; troubleshoot elevator failure, generator and alternator failure, heat failure, cool air failure, and power failure

● Perform routine preventative maintenance to increase life expectancy of equipment and prevent costly repair work.

Security Guard

Securitas Security Services USA
10.2020 - 09.2021
  • ● Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
  • ● Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • ● Checked identification of persons entering and exiting the facility to eliminate unauthorized visits.
  • ● Remained calm, assertive, and mindful at all times in order to think critically and problem solve amidst stressful situations.

Navy Recruit

US Navy
08.2020 - 10.2020

● Learned discipline, hard work, leadership, and teamwork through the US Navy.

Truck Unloader

UPS Warehouse
10.2019 - 08.2020

● Time managed Loaded and unloaded items and goods from trucks to pallets, trays, racks, or shelves by hand.

● Assisted other team members in navigating large loads.

Stocker Associate

Walmart
07.2018 - 10.2019
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Cashier

Taco Bell
02.2018 - 07.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Comptia+ Certification - Information Technology

Perscholas
Columbus, OH
07.2023

High School Diploma -

Briggs High School
Columbus, OH
05.2020

Skills

  • ● Hardware maintenance and installation
  • ● Remote Desktop Support
  • ● Operating System support
  • ● Virtualization support
  • ● Cybersecurity concepts
  • ● Malware awareness
  • ● Application troubleshooting
  • ● Network troubleshooting and diagnostics
  • ● Network infrastructure
  • ● Powershell/Terminal scripting
  • ● Critical Thinking
  • ● Problem Solving
  • ● Customer Service

Timeline

Network Technician

Jobs And Family Services
11.2023 - Current

Maintenance Worker

Sheraton Suites Columbus
02.2023 - 11.2023

Security Guard

Securitas Security Services USA
10.2020 - 09.2021

Navy Recruit

US Navy
08.2020 - 10.2020

Truck Unloader

UPS Warehouse
10.2019 - 08.2020

Stocker Associate

Walmart
07.2018 - 10.2019

Cashier

Taco Bell
02.2018 - 07.2018

Comptia+ Certification - Information Technology

Perscholas

High School Diploma -

Briggs High School
Jaden Murphy