Strategic Manager with a track record of improving processes and team performance, driving a 7–15% increase in results across all roles. Skilled in innovation, policy execution, and leading high-impact projects.
* Assisted in crafting and implementing operational plans for in-store projects, driving an 8% decline in product theft within just 2–3 months.
* Enforced customer service standards and resolved customer problems to uphold quality service.
* Ensured compliance with all applicable laws, regulations, industry standards.
* Created monthly reports for senior management summarizing operational performance metrics.