Jaden Rausch
Garland,UT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Shop Manager
Renew Automotive Group
04.2022 - Current
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Delivery Driver
Ducworks
11.2021 - 04.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
RV Technician
Castle Country RV
03.2021 - 12.2021
- Installed newly purchased equipment in recreational vehicles.
- Monitored system and component recall database and notified supervisor of new advisories.
- Notified supervisor of factors that could delay work completion.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Familiarized new employees with maintenance department practices and workflow.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Provided in-depth cleaning services for all models prior to sale and after repairs were completed.
Education
High School Diploma -
Cache High School
Logan, UT02.2017
Skills
- Customer Service
- Decision making
- Project management
- Inventory management
- Time management
- Goal setting
- Forklift Operation
Timeline
Shop Manager
Renew Automotive Group
04.2022 - Current
Delivery Driver
Ducworks
11.2021 - 04.2022
RV Technician
Castle Country RV
03.2021 - 12.2021
High School Diploma -
Cache High School
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