Committed and hardworking with a solid background in customer service. Dedicated to resolving issues, answering customer questions, and pursuing opportunities to help improve services to the community. Successful with multitasking and time management skills.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
01.2023 - Current
Worked closely with shift manager to solve problems and handle customer concerns.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Built relationships with customers to encourage repeat business.
Built relationships with customers to encourage repeat business
Physical Therapist Technician
Atlanta Rehabilitation And Performace Center
01.2022 - 05.2023
Managed acute and chronic conditions with full understanding of complex therapy needs.
Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Prepared patients to meet with physical therapists.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Assisted with reception duties like scheduling patients and completing follow-up calls for over 100 patients
Supported patients' progress and physical health by prescribing and demonstrating at-home exercises
Researched and stayed abreast of current treatment modalities by attending professional development opportunities
Communicated pertinent results, progress, or challenges to target and restore mobility for patients