Jaden Thao
Cleburne,TX
Summary
Dynamic Store Manager with a proven track record at Wonders Ice Cream in enhancing customer satisfaction and operational efficiency. Recognized for resolving customer issues effectively and mentoring staff to achieve high performance and productivity. Expert in inventory management and cash handling, while fostering a collaborative team environment.
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
2
2
years of professional experience
Work History
Store Manager
Wonders Ice Cream
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
New Horizons High School
Joshua, TX05.2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Customer service management
- Store operations
- Accurate cash handling
Timeline
Store Manager
Wonders Ice Cream
01.2024 - Current
High School Diploma -
New Horizons High School
Similar Profiles
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)
M. A. MunimM. A. Munim
Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)
Thomas Michael ButlerThomas Michael Butler
Foreman at Greenbriar Rail ServicesForeman at Greenbriar Rail Services
Autumn SalazarAutumn Salazar
TSM at CatoTSM at Cato