Jaden Wilbanks
Ogden,UT
Overview
4
4
years of professional experience
Work History
Wait Staff
Texas Roadhouse
06.2024 - Current
- Delivered exceptional customer service in a fast-paced environment, consistently receiving positive feedback and achieving high customer satisfaction ratings
- Effectively managed multiple tables, demonstrating strong multitasking skills while ensuring timely service and attention to customers
- Collaborated with team members to maintain a clean and organized dining area; contributing to a welcoming atmosphere and enhancing the overall experience
- Cultivated warm relationships with regular customers.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Nanny
09.2022 - 06.2024
- Provided personalized care and support to a special needs child, fostering a nurturing environment that promoted emotional, social, and developmental growth
- Developed and implemented custom educational and recreational activities, enhancing learning and engagement while accommodating to the specific need and preferences
- Collaborated closely with family members to ensure consistent communication and effective strategies for care and development
Sales Associate
Once Upon a Child
06.2022 - 11.2022
- Assisted team members support financial reconciliation, inventory control and supply chain management
- Increased customer loyalty signups by 30% by promoting organizational benefit programs
- Organized potential client sales by cross-referencing local trends, market fluctuations, and merchandise quality
Baker
Crumbl Cookies
09.2021 - 06.2022
- Support all front line customer service related activities including ordering, prepping and registers
- Responsible for opening and closing stores with full responsibility of inventory management and financial reconciliation
- Created workflow organization within the team to support large, complex and catering orders
- Established communications between the customers and the kitchen staff
Host / Server
OLIVE GARDEN
06.2021 - 11.2021
- Liaison for management for kitchen staff, and customers to ensure that everyone’s concerns are appropriately addressed
- Upselling advertised featured and seasonal items to the customers to support additional business
- Quality control checks for details against patron’s orders
Sales Associate
THE UPS STORE
03.2021 - 08.2021
- Supported all retail related activities such as domestic/international shipping, faxing, notary and printing
- Motivate, train, and develop all center associates, focus on daily operations, maintenance of equipment and customer engagement
- Assisted in the design and print of logos for business cards, posters, magnets, and business marketing
- Acted as a liaison between upper management, customers, and local organizations
Education
Highschool Diploma -
Piedra Vista High School
Farmington, NM01.2020
Skills
- MS Suite
- Word
- PowerPoint
- Excel
- Outlook
- Custom Schedulers
Timeline
Wait Staff
Texas Roadhouse
06.2024 - Current
Nanny
09.2022 - 06.2024
Sales Associate
Once Upon a Child
06.2022 - 11.2022
Baker
Crumbl Cookies
09.2021 - 06.2022
Host / Server
OLIVE GARDEN
06.2021 - 11.2021
Sales Associate
THE UPS STORE
03.2021 - 08.2021
Highschool Diploma -
Piedra Vista High School