Jade Park
Minneapolis,MN
Summary
Dynamic leader with a proven track record at Unmapped Brewing Company, excelling in strategic planning and crisis management. Enhanced customer satisfaction through innovative initiatives and effective team training. Adept at financial analysis, driving company performance while fostering strong relationships and mentoring staff for growth.
Overview
14
14
years of professional experience
Work History
General Manager and Steering Committee Member
Brass Strap Cooperative
01.2025 - Current
President and CEO
Unmapped Brewing Company
03.2016 - 01.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Senior Project Manager and Department Head
Vanson Technology Services
10.2014 - 03.2016
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
Project Manager
Vanson Technology Services
07.2013 - 10.2014
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Account Manager
Vanson Technology Services
07.2011 - 07.2013
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Arts - Choral Music Education
Winthrop University
Rock Hill, SC05-2011
Skills
- Strategic planning
- Financial analysis
- Project management
- Crisis management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
General Manager and Steering Committee Member
Brass Strap Cooperative
01.2025 - Current
President and CEO
Unmapped Brewing Company
03.2016 - 01.2025
Senior Project Manager and Department Head
Vanson Technology Services
10.2014 - 03.2016
Project Manager
Vanson Technology Services
07.2013 - 10.2014
Account Manager
Vanson Technology Services
07.2011 - 07.2013
Bachelor of Arts - Choral Music Education
Winthrop University
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