JADIN GRAHAM
Lexington,KY
Summary
Enthusiastic crew member with a strong focus on customer satisfaction and operational efficiency. Proven abilities in team collaboration, inventory management, and maintaining a clean environment contribute to a positive dining atmosphere.
Resourceful Front Desk Receptionist Intern known for completing tasks with high productivity and efficiency. Skilled in customer service and administrative support. Excel in communication, adaptability, and problem-solving to enhance workplace productivity and client satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist Intern
Kentucky Career Center
Lexington
08.2026 - Current
- Greeted visitors checking them in and directed clients to correct departments.
- Answered phone calls and routed messages to staff
- Doing odd jobs around the office to help others
- Sorted incoming mail and directed to correct personnel each day.
- Verified visitors' identification cards before allowing access to the building.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted visitors and directed clients to Kentucky Career Center services.
Crew Member
McDonald's Restaurant
Mason, OH
03.2026 - 04.2026
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted customers with orders, ensuring a friendly and efficient service experience.
- Created a welcoming environment by positively engaging with customers during order intake, promoting a friendly atmosphere.
- Maintained cleanliness of dining area and kitchen equipment to uphold health standards and enhance customer experience.
- Collaborated with team members to ensure smooth service flow.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Stocked supplies and organized inventory in designated areas.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Crew Member
McDonald's
Mason, Ohio
09.2024 - 05.2025
- Trained new crew members on standard procedures to ensure consistency in service.
- Served food promptly to enhance guest satisfaction and ensure timely service.
- Interacted pleasantly with guests to deliver quality customer service.
- Engaged customers in friendly conversation while taking orders to create a welcoming atmosphere.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Organized and restocked supplies to support operations and team productivity.
- Stocked supplies and organized inventory in designated areas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew Member
Taco Bell
Milford , OH
04.2022 - 10.2022
- Assisted customers with orders and provided friendly service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated cash register and processed customer transactions efficiently.
- Delivered meals promptly to contribute to guest satisfaction and positive dining experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Educated customers on menu items and ingredients to support informed dining choices.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Some College (No Degree) - Psychology
Northern Kentucky University
Newport, KYSkills
- Food safety
- Customer service
- Cash handling
- Order processing
- Inventory management
- Time management
- Team collaboration
- Creativity and innovation
- Willingness to learn
- Verbal communication
- Front desk operations
- Reception desk management
- Strong organization
- File organization
- Customer and client relations
- Phone etiquette
Timeline
Front Desk Receptionist Intern
Kentucky Career Center
08.2026 - Current
Crew Member
McDonald's Restaurant
03.2026 - 04.2026
Crew Member
McDonald's
09.2024 - 05.2025
Crew Member
Taco Bell
04.2022 - 10.2022
Some College (No Degree) - Psychology
Northern Kentucky University