Jadin Hyer
Sac City,IA
Summary
Highly motivated employee with a strong desire to take on new challenges. Possesses a solid work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills. Brings customer service, multitasking, and time management abilities to the table. Dedication lies in providing every customer with a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
VT Industries
09.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Phlebotomist
Lifeserve Blood Center
11.2022 - 09.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Documented patient information into electronic medical records system.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
Assistant Manager
Casey's
07.2021 - 11.2022
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
Education
Some College (No Degree) - Health Care Administration
Iowa Central Community College
Fort Dodge, IAHigh School Diploma -
Akron Westfield Senior High School
Akron, IA05.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
- Call center experience
- Microsoft Excel
- Microsoft outlook
- Product knowledge
- Team development
- Documentation
- Data collection
Education and Training
true,other,false,other
Timeline
Customer Service Representative
VT Industries
09.2024 - Current
Phlebotomist
Lifeserve Blood Center
11.2022 - 09.2024
Assistant Manager
Casey's
07.2021 - 11.2022
High School Diploma -
Akron Westfield Senior High School
Some College (No Degree) - Health Care Administration
Iowa Central Community College
Similar Profiles
Kimberly GarciaKimberly Garcia
Gestion des Projects (Production) at VT IndustriesGestion des Projects (Production) at VT Industries
Windy MuirheidWindy Muirheid
Receptionist at VT IndustriesReceptionist at VT Industries
Rod ErskinRod Erskin
Production Manager at VT IndustriesProduction Manager at VT Industries