Jadin Nguyen
Carol Stream,Illinois
Summary
Retail Sales Consultant with 1 year of experience in driving sales growth and enhancing customer satisfaction through innovative sales strategies and data-driven decisions. Demonstrates proficiency in visual merchandising, customer engagement, and process improvement, contributing to significant improvements in customer satisfaction scores. Committed to leveraging team leadership and conflict resolution skills to foster a positive brand image and deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Xfinity
Bloomingdale, Illinois
07.2025 - Current
- Provided training to new associates on sales techniques and store policies.
- Engaged customers through effective communication and relationship building.
- Increased storewide sales
- Promoted special offers and discounts to encourage additional purchases.
Sales Representative
AT&T
Wheaton, Illinois
01.2025 - 06.2025
- Achieved top sales status by cultivating strong client relationships, leading to increased revenue and enhanced customer loyalty.
- Partnered with team members to develop tailored solutions, resulting in a 30% improvement in customer satisfaction scores.
- Implemented new sales strategies that streamlined the customer onboarding process, significantly reducing time to close deals.
- Maintained accurate sales records and performance metrics, ensuring compliance with corporate standards and facilitating data-driven decisions.
- Provided exceptional customer support, resolving inquiries promptly and fostering a positive brand image among clients.
- Lead inventory management processes, enhancing stock accuracy and reducing overstock issues, leading to improved sales performance.
- Created a team-oriented environment, promoting effective communication and cooperation, which resulted in a more engaged workforce.
- Maintained precise product displays and merchandising standards, contributing to a visually appealing shopping experience and increased customer satisfaction.
- Organized picking processes to enhance order accuracy, resulting in improved customer satisfaction and reduced returns.
- Coordinated with shipping teams to optimize delivery schedules, ensuring timely dispatch and fostering strong interdepartmental relationships.
- Maintained precise inventory records and conducted regular audits, leading to noticeable gains in stock management efficiency.
Cashier
Target
Saint Charles, Illinois
11.2024 - 01.2025
- Processed customer transactions efficiently and accurately at busy retail locations.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Managed cash register operations, ensuring proper cash handling and security.
Host
Olive Garden
Carol Stream, Illinois
03.2021 - 05.2022
- Delivered exceptional customer service, enhancing guest satisfaction and contributing to repeat patronage.
- Trained and mentored new staff, fostering teamwork and ensuring consistent service quality across shifts.
- Managed inventory levels to minimize waste, achieving substantial improvements in cost efficiency.
- Maintained a positive dining atmosphere, promoting a welcoming environment for guests and staff alike.
Education
Some College (No Degree) - Communications
College of Dupage
WheatonSkills
- Data analysis and sales techniques
- Customer engagement and relationship management
- Team leadership and conflict resolution
- Visual merchandising and process improvement
- Sales strategy and professionalism
- Technological troubleshooting and punctuation
References
- Ryan Skowron, 3312874170, AT&T
- Josiah Shelton, 6309038864, Olive Garden
- Hai Chung, 7084076194, J.C Licht
- Daniel BrynnJolfson, 6306392951, Target
Hobbies and Interests
- Asian Fusion Cuisine
- Working Out
- Video Games
- Journaling
- Personal Investing
- Hiking
Languages
- English
- Vietnamese, Highly proficient
Timeline
Retail Sales Associate
Xfinity
07.2025 - Current
Sales Representative
AT&T
01.2025 - 06.2025
Cashier
Target
11.2024 - 01.2025
Host
Olive Garden
03.2021 - 05.2022
Some College (No Degree) - Communications
College of Dupage