Matthew Somsen-King
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Redlands liquor
GRANDJUNCTION
01.2025 - Current
Liquor sales and manager
Sopris liquor storeMmm
Carbondale
02.2019 - 01.2025
- Managed inventory levels and conducted regular stock assessments to ensure product availability for customers.
- Trained new employees on store policies, procedures, and customer service standards to enhance team readiness.
- Supervised daily operations in a busy retail environment.
- Managed inventory levels and conducted regular stock assessments.
- Trained and mentored staff on customer service standards.
Radio Host
Public
GRANDJUNCTION
05.2011 - 05.2018
- Engaged listeners through compelling and entertaining on-air discussions.
- Curated diverse playlists aligned with audience preferences and station themes.
- Conducted interviews with local artists and community leaders to enhance programming.
- Developed content for social media platforms to promote shows and engage audiences.
- Collaborated with production team to ensure smooth broadcast operations.
- Researched trending topics to create relevant and timely show segments.
- Monitored listener feedback to refine programming and improve audience experience.
- Trained new hosts on station policies, broadcasting techniques, and audience engagement strategies.
- Created pre-produced audio programs and selected audio cuts.
- Edited audio files using digital editing software such as Adobe Audition.
- Ensured compliance with FCC regulations pertaining to broadcasting standards and practices.
- Found and researched stories and cutting news to maintain accuracy of station.
- Responded promptly and professionally to inquiries from listeners via telephone or email.
- Interviewed show guests about lives, work or topics of current interest.
- Planned shows by selecting music and topics and writing content.
- Introduced fresh and new angles on previously reported material to update and inform listeners.
- Edited recorded events and interviews into radio appropriate content.
- Conceived, planned and drafted original broadcast-quality news scripts with wide variety of views and expertise.
- Designed and implemented fundraising events and activities to raise money for special causes.
- Made promotional appearances at public or private events to represent radio station.
- Built relationships with sponsors to promote endorsements.
- Read news flashes to inform audiences of important events.
- Collaborated with producers to ensure all scripts were accurate prior to airing broadcasts.
- Monitored feedback from viewers and listeners regarding programming quality and content suggestions.
- Attended conferences or seminars related to broadcasting industry advancements or changes in technology.
- Participated in brainstorming sessions with other staff members regarding programming concepts or ideas.
- Created promotional materials including press releases, flyers, web content.
- Conducted research on topics relevant to the show's target audience.
- Organized and hosted live radio shows, interviews, and other broadcasts.
- Analyzed market trends within the radio industry for insights into potential areas of growth and opportunity.
- Assisted in generating ideas for new programs or segments which would appeal to the station's target demographic.
- Managed social media accounts related to the radio station and broadcast programing.
- Compiled data related to listener preferences and demographics for use in developing marketing strategies.
- Developed and prepared engaging radio content for listeners.
- Used proper elocution and articulation to deliver news and features stories during broadcasts.
- Offered commentary on music, local politics, and other matters.
- Proofed news stories to catch and edit errors prior to on-air reading.
- Introduced streamlined system for music libraries and media files.
Education
Bridges Highschool
Carbondale, COSkills
- Inventory management
- Visual merchandising
- Customer service
- Point of sale systems
- Employee training
- Retail analytics
- Merchandising strategies
- Sales forecasting
- Team leadership
- Conflict resolution
- Project management
- Market research
- Effective communication
- Time management
- Social media marketing
- Creative content development
- Budget oversight
- Workforce management
- Salesforce management
- Key performance indicators
- Documentation and reporting
- Operations management
- Marketing
- Expense tracking
- Risk management
- Brand management
- Contract management
- Data analysis
- Performance management
- Verbal and written communication
- Decision-making
- Task delegation
- Negotiation
- Cross-functional team management
- Staff development
- Staff training and development
- Project planning
- Sales techniques
- Staff management
- Lead generation
- Business administration
- Goal setting
- Resource allocation
- Trend analysis
- Work prioritization
- Shift scheduling
- Vendor management
- Coaching and mentoring
- Policy implementation
- Regulatory compliance
- Product management
- Strategic planning
- Innovation management
- Partnership development
- Sales management
- Business planning
- Safety procedures
- Complex Problem-solving
- Cross-functional teamwork
- Competitor research
Languages
English
Native/ Bilingual
Certification
- WSET LEVEL 2
Timeline
Retail Sales Associate
Redlands liquor
01.2025 - Current
Liquor sales and manager
Sopris liquor storeMmm
02.2019 - 01.2025
Radio Host
Public
05.2011 - 05.2018
Bridges Highschool