JADON GRIGGS
Deltona,FL
Summary
Organized and hardworking lead sales representative with a solid history of exceeding sales goals, growing business and managing employees. Experienced in strategic planning, purchasing and store management. Talented at using conflict resolution skills involving both personnel conflicts and addressing customer issues. Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
7
7
years of professional experience
Work History
Retail Manager
Release Hype LLC
Daytona, FL
10.2021 - 12.2024
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Monitored inventory, cash and payroll processes to keep location running smoothly
- Maintained high standards of store presentation and visual merchandising.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
Online Grocery Associate
Walmart
Deltona, FL
02.2020 - 03.2021
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
Delivery Driver
Hungry Howies Pizza & Subs
Deltona, FL
05.2019 - 11.2019
- Ensured accurate completion of all paperwork associated with deliveries.
- Utilized GPS and maps for efficient route planning.
- Handled merchandise in accordance with product handling standards
- Navigated routes with relevant map programs and GPS systems
- Received daily delivery instructions and route assignments from dispatch.
Sales Associate
Journeys
Sanford, FL
02.2018 - 12.2018
- Engaged customers in friendly, professional dialogue to determine needs
- Helped customers find specific products, answered questions and offered product advice
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled returns and exchanges according to company policies.
Education
High School Diploma -
University High School
Orange City, FL05.2020
Some College (No Degree) - Cyber Security
Lynn University (Current)
Boca Raton, FLSome College (No Degree) - Business Administration And Management
Daytona State College
Daytona Beach, FLSome College (No Degree) -
ECPI University
Virginia Beach, VASkills
- Market research
- Forecasting
- Analysis
- Relationship building
- Customer outreach
- Creating marketing plans
- Team leadership
- Skilled multitasking
- Customer satisfaction
- Phone etiquette
- Customer service
- Food safety
- Managed service
- Staff recruitment
- Business reporting
- Management
- Quality Assurance
- Merchandising
- Bilingual
Timeline
Retail Manager
Release Hype LLC
10.2021 - 12.2024
Online Grocery Associate
Walmart
02.2020 - 03.2021
Delivery Driver
Hungry Howies Pizza & Subs
05.2019 - 11.2019
Sales Associate
Journeys
02.2018 - 12.2018
High School Diploma -
University High School
Some College (No Degree) - Cyber Security
Lynn University (Current)
Some College (No Degree) - Business Administration And Management
Daytona State College
Some College (No Degree) -
ECPI University
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