Jadon Grant
Gilbert,AZ
Summary
Expert Electrical Automotive Technician with 3 years experience as a Dealership Line Technician. Very attentive to detail and a strong passion for customer satisfaction at the dealership. ASE Certified with thorough comprehension of vehicle systems and components and ability to translate complex terminology into simple language for customer understanding.
Overview
3
3
years of professional experience
9
9
Certifications
Work History
Automotive Technician
Big Two Toyota of Chandler
04.2024 - Current
- Diagnosed and repaired automotive systems using advanced diagnostic tools and equipment.
- Performed routine maintenance services, including oil changes, tire rotations, and brake inspections.
- Collaborated with service advisors to communicate repair needs and enhance customer satisfaction.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Conducted thorough inspections to identify potential issues before they escalated into major repairs.
- Utilized manufacturer software to manage repair orders and track customer service history efficiently.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Automotive Technician Apprentice
Big Two Toyota of Chandler
12.2023 - 04.2024
- Assisted in diagnosing and repairing automotive systems under technician supervision.
- Conducted routine maintenance tasks, including oil changes and tire rotations.
- Operated diagnostic equipment to identify vehicle issues efficiently.
- Supported senior technicians with complex repairs and customer service interactions.
- Learned safety protocols and best practices for automotive repair environments.
- Documented repair processes accurately in service management software.
Express Service Technician
Big Two Toyota of Chandler
01.2023 - 11.2023
- Performed oil changes and fluid top-offs to enhance vehicle performance.
- Conducted multi-point inspections to identify maintenance needs efficiently.
- Assisted in tire rotations and alignments, ensuring optimal vehicle safety.
- Collaborated with service advisors to streamline customer communication processes.
Service Valet
Big Two Toyota of Chandler
11.2022 - 01.2023
- Assisted customers with vehicle drop-off and pick-up, ensuring seamless service experience.
- Maintained cleanliness and organization of service area, enhancing operational efficiency.
- Communicated effectively with technicians to facilitate timely vehicle servicing.
- Handled customer inquiries, providing accurate information about services offered.
Education
High School Diploma -
Gilbert Christian Schools
Gilbert, AZ05.2022
Skills
Communicative Excellence in a high pressure work environment
Strong Understanding of Dealership work flow
Flexibility and Responsiveness to new softwares and work environments
Certification
Automotive Service Excellence:
- ASE A1 - Engine Repair
- ASE A3 - Manual Drivetrain & Axles
- ASE A4 - Suspension & Steering
- ASE A6 - Electrical/Electronic Systems
- ASE A7 - Heating & Air Conditioning
- ASE A8 - Engine Performance
Toyota Brand Specific Certifications:
- Expert Electrical
- Certified Engine
- Certified Drivetrain
Environment, Health, and Safety Training
- EHM011 - High Voltage NiMH Battery Prep & Packaging
Toyota Education & Training
- Over 60 Training Courses Completed
Timeline
Automotive Technician
Big Two Toyota of Chandler
04.2024 - Current
Automotive Technician Apprentice
Big Two Toyota of Chandler
12.2023 - 04.2024
Express Service Technician
Big Two Toyota of Chandler
01.2023 - 11.2023
Service Valet
Big Two Toyota of Chandler
11.2022 - 01.2023
High School Diploma -
Gilbert Christian Schools