Jadwel Hernandez
Orlando,FL
Summary
Secure a career opportunity to grow within the company and use my skills to contribute in the success of the company as well as expanding my knowledge and skills to become an asset. Looking to find an employer where I can put my passion to help people into a life long career.
Overview
3
3
years of professional experience
Work History
Travel Agent
Archer Travel Service
Orlando, FL
01.2023 - Current
- Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
- Followed up with clients to notify of specials and offer assistance with future travel plans.
- Leveraged travel booking system to process travel requests, update client information and print final documents.
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Handled travel arrangements for groups, couples, executives and special needs clients.
Assistant/receptionist
Oviedo Point Dental
01.2022 - 03.2022
- Primary responsibilities were to set up office for doctor as well as take calls from patients and schedule appointments and take billing for each visit on the phone or office
- While providing excellent customer service during each patients visit.
Co Teacher/Receptionist
YMCA
Orlando, FL
03.2021 - 11.2021
- Primarily Responsibilities were to direct after school programs and clubs,answer and translate calls for staff and students parents, and organize while planning teaching material.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled and confirmed appointments and meetings for management team.
Education
Timber Creek High School
08.2020
Skills
- Trilingual (English,Spanish,Portuguese)
- Multi-Tasking
- Time Management
- Appointment Scheduling
- Leadership
- Teamwork
- Training & Development
- Team Management
- Reliable & Trustworthy
- Organizational Skills
- Team Building
- Problem Resolution
- First Aid/CPR
- Friendly, Positive Attitude
- Customer Service
- Supervision & Leadership
- Good Work Ethic
- Planning & Organizing
- Translation and Interpretation Services
- Creative Problem Solving
- Verbal and Written Communication
- Customer Relations
- Tech Savvy
- Front Desk Operations
- Detail-Oriented
- Office Management
- Quality Evaluation
- Microsoft Office
Timeline
Travel Agent
Archer Travel Service
01.2023 - Current
Assistant/receptionist
Oviedo Point Dental
01.2022 - 03.2022
Co Teacher/Receptionist
YMCA
03.2021 - 11.2021
Timber Creek High School