Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jadwel Hernandez

Orlando,FL

Summary

Secure a career opportunity to grow within the company and use my skills to contribute in the success of the company as well as expanding my knowledge and skills to become an asset. Looking to find an employer where I can put my passion to help people into a life long career.

Overview

3
3
years of professional experience

Work History

Travel Agent

Archer Travel Service
Orlando, FL
01.2023 - Current
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Followed up with clients to notify of specials and offer assistance with future travel plans.
  • Leveraged travel booking system to process travel requests, update client information and print final documents.
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.

Assistant/receptionist

Oviedo Point Dental
01.2022 - 03.2022
  • Primary responsibilities were to set up office for doctor as well as take calls from patients and schedule appointments and take billing for each visit on the phone or office
  • While providing excellent customer service during each patients visit.

Co Teacher/Receptionist

YMCA
Orlando, FL
03.2021 - 11.2021
  • Primarily Responsibilities were to direct after school programs and clubs,answer and translate calls for staff and students parents, and organize while planning teaching material.

  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled and confirmed appointments and meetings for management team.

Education

Timber Creek High School
08.2020

Skills

  • Trilingual (English,Spanish,Portuguese)
  • Multi-Tasking
  • Time Management
  • Appointment Scheduling
  • Leadership
  • Teamwork
  • Training & Development
  • Team Management
  • Reliable & Trustworthy
  • Organizational Skills
  • Team Building
  • Problem Resolution
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Customer Service
  • Supervision & Leadership
  • Good Work Ethic
  • Planning & Organizing
  • Translation and Interpretation Services
  • Creative Problem Solving
  • Verbal and Written Communication
  • Customer Relations
  • Tech Savvy
  • Front Desk Operations
  • Detail-Oriented
  • Office Management
  • Quality Evaluation
  • Microsoft Office

Timeline

Travel Agent

Archer Travel Service
01.2023 - Current

Assistant/receptionist

Oviedo Point Dental
01.2022 - 03.2022

Co Teacher/Receptionist

YMCA
03.2021 - 11.2021

Timber Creek High School
Jadwel Hernandez