Maria Salcido
Kissimmee
Summary
Experienced and reliable Shift Lead with a strong track record of supervising teams, optimizing daily operations, and delivering excellent customer service in fast-paced environments. Proven ability to lead by example, resolve conflicts, and ensure compliance with company policies and safety standards. Skilled in scheduling, training, and motivating team members to meet and exceed performance goals. Committed to maintaining a productive work environment and driving overall business success.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Shift Leader
Marcos's Pizza
Kissimmee
10.2023 - Current
- Assisted in training new employees on shift operations.
- Enforced safety and cleaning guidelines among staff members in order to prevent accidents or injuries from occurring on the stations.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Money management.
- Assisted in inventory checks and inform low stock items.
- Assisted with store’s truck orders .
- Monitored employee performance provided feedback for improvement while complimenting good working aspects .
- Handled customer complaints or concerns professionally, resolving issues promptly to ensure satisfaction and repeat business.
- Oversaw delivery time and employee labor.
Education
Liberty High School
Kissimmee, FLSkills
- Trilingual (English,Spanish,Portuguese)
- Natural motivator
- Fast menu memorization
- Organization
- Team collaborator
- Conflict resolution
- Multitasking
- Cash handling
- Inventory monitoring
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Timeline
Shift Leader
Marcos's Pizza
10.2023 - Current
Liberty High School