Jadyn Blackstone
Assistant Manager
Odessa,TX
Summary
Reliable assistant manager with 2.5 years of experience and a positive attitude. Highly capable of leading teams of employees in accomplishing both corporate and on-site goals, as well as customer conflict de-escalation and resolution. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of employees in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
CEA Supervisor
Mighty Wash Car Wash
Odessa, TX
06.2025 - 12.2025
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Assistant Manager
Cinemark 14
Cedar Hill
11.2021 - 09.2022
- Handled in-line customers in a polite, courteous, and efficient manner
- Rerouted customers that took too long to be serviced, giving them the opportunity to be serviced by a different associate
- Ensured all customers were greeted with a warm, friendly smile
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Oversaw day-to-day operations and store employees, customer relations, and problem resolutions
- Trained and coached employees on methods for handling various aspects of sales, complicated issues, and difficult customers.
Assistant Manager
SnapClean Car Wash
Cedar Hill
03.2020 - 09.2022
- Served all in-line customers in a timely manner
- Reported any incidents to the site manager
- Supervision and managing of subordinates
- Shift supervising, money handling, and opening/closing of the store
- Handled general customer complaints and mediated conflicts
- Training new employees
- Provided swift and stellar customer service.
CSA - Customer Service Associate
Marc-1 Car Wash
Hoover
02.2015 - 05.2015
Education
Veterinary Assisstance - undefined
Skills
Customer service
Timeline
CEA Supervisor - Mighty Wash Car Wash
06.2025 - 12.2025
Assistant Manager - Cinemark 14
11.2021 - 09.2022
Assistant Manager - SnapClean Car Wash
03.2020 - 09.2022
CSA - Customer Service Associate - Marc-1 Car Wash
02.2015 - 05.2015
ASPCA Veterinary Assistance Course - Veterinary Assisstance,
Riverside Christian Academy - ,