Jadyn Fisher
Wauseon,OH
Summary
At Blue Ribbon Diner, I spearheaded initiatives that significantly enhanced dining experiences through meticulous management and team collaboration. Excelling in customer service and staff training, I adeptly handled complaints and fostered a culture of excellence and cleanliness, markedly improving service delivery and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Waitress/Manager
Blue Ribbon Diner
07.2019 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guest
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Wauseon High School
Wauseon, OH05.2022
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
- Handling Complaints
- Payment Processing
- Food Running
- Memory retention
- Complex Problem-Solving
- Table Setting
- Staff Training and Development
- Positive Attitude
References
Dawn Krasula (owner of Blue ribbon)- +1 (419) 270-4240
Melissa Edwards(main manager at Blue ribbon-+1 (419) 374-0175
Timeline
Waitress/Manager
Blue Ribbon Diner
07.2019 - Current
High School Diploma -
Wauseon High School
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