Jadyn Godin
Syracuse
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
6
6
years of professional experience
Work History
Online Grocery Associate
Walmart
09.2020 - Current
- Streamlined online order fulfillment processes to enhance customer satisfaction and efficiency.
- Managed inventory levels, ensuring product availability for accurate order processing.
- Trained new associates on best practices for picking, packing, and delivery standards.
- Implemented quality control measures to minimize errors in order preparation.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Led initiatives focused on enhancing the overall online shopping experience for customers.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
Supervisor/ Crew Member
Abbott Farms
06.2019 - 01.2022
- Supervised daily operations to ensure adherence to safety protocols and production standards.
- Trained and mentored team members to enhance skillsets and improve overall performance.
- Coordinated scheduling and resource allocation to optimize productivity across shifts.
- Fostered a positive work environment through effective communication and employee engagement strategies.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Resolved customer inquiries and issues through multiple communication channels, ensuring high satisfaction levels.
- Managed escalated complaints by implementing effective conflict resolution strategies, improving customer retention.
Employee/ salesperson
Donna's Deserts At the Fairgrounds
08.2019 - 08.2019
- Drove customer engagement through personalized service and product recommendations.
- Developed promotional displays to enhance product visibility and attract customers.
- Oversaw daily operations, ensuring compliance with health standards and company policies.
- Analyzed sales trends to identify opportunities for growth and adjust strategies accordingly.
- Worked to build relationships with customers and built potential for additional sales.
- Implemented effective sales strategies to maximize revenue generation.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Education
High School -
Charles W. Baker High School
Baldwinsville, NY06.2021
Associate of Arts - Liberal Arts And Sciences
Onondaga Community College
Syracuse, NY01-2027
Skills
- Proficient in computer applications
- Point of sale management
- Cash management
- Team leadership
- Effective communication
- Skilled in simultaneous task execution
- Analytical problem solving
- Customer service
- Customer feedback analysis
Community Service
Organized a peaceful protest in the community and brought people together in solidarity during hard times while taking a leadership role.
Timeline
Online Grocery Associate
Walmart
09.2020 - Current
Employee/ salesperson
Donna's Deserts At the Fairgrounds
08.2019 - 08.2019
Supervisor/ Crew Member
Abbott Farms
06.2019 - 01.2022
High School -
Charles W. Baker High School
Associate of Arts - Liberal Arts And Sciences
Onondaga Community College