Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Jadyn Godin

Syracuse

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

6
6
years of professional experience

Work History

Online Grocery Associate

Walmart
09.2020 - Current
  • Streamlined online order fulfillment processes to enhance customer satisfaction and efficiency.
  • Managed inventory levels, ensuring product availability for accurate order processing.
  • Trained new associates on best practices for picking, packing, and delivery standards.
  • Implemented quality control measures to minimize errors in order preparation.
  • Analyzed customer feedback to identify areas for service improvement and implement solutions.
  • Led initiatives focused on enhancing the overall online shopping experience for customers.
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
  • Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.

Supervisor/ Crew Member

Abbott Farms
06.2019 - 01.2022


  • Supervised daily operations to ensure adherence to safety protocols and production standards.
  • Trained and mentored team members to enhance skillsets and improve overall performance.
  • Coordinated scheduling and resource allocation to optimize productivity across shifts.
  • Fostered a positive work environment through effective communication and employee engagement strategies.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Resolved customer inquiries and issues through multiple communication channels, ensuring high satisfaction levels.
  • Managed escalated complaints by implementing effective conflict resolution strategies, improving customer retention.

Employee/ salesperson

Donna's Deserts At the Fairgrounds
08.2019 - 08.2019
  • Drove customer engagement through personalized service and product recommendations.
  • Developed promotional displays to enhance product visibility and attract customers.
  • Oversaw daily operations, ensuring compliance with health standards and company policies.
  • Analyzed sales trends to identify opportunities for growth and adjust strategies accordingly.
  • Worked to build relationships with customers and built potential for additional sales.
  • Implemented effective sales strategies to maximize revenue generation.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.

Education

High School -

Charles W. Baker High School
Baldwinsville, NY
06.2021

Associate of Arts - Liberal Arts And Sciences

Onondaga Community College
Syracuse, NY
01-2027

Skills

  • Proficient in computer applications
  • Point of sale management
  • Cash management
  • Team leadership
  • Effective communication
  • Skilled in simultaneous task execution
  • Analytical problem solving
  • Customer service
  • Customer feedback analysis

Community Service

Organized a peaceful protest in the community and brought people together in solidarity during hard times while taking a leadership role.

Timeline

Online Grocery Associate

Walmart
09.2020 - Current

Employee/ salesperson

Donna's Deserts At the Fairgrounds
08.2019 - 08.2019

Supervisor/ Crew Member

Abbott Farms
06.2019 - 01.2022

High School -

Charles W. Baker High School

Associate of Arts - Liberal Arts And Sciences

Onondaga Community College