Jadyn Johnston
San Angelo
Summary
Experienced casework professional prepared for this role. Known for effectively managing client cases and ensuring access to essential resources. Skilled in client assessment, resource coordination, and crisis intervention. Team-oriented with strong focus on collaboration, adaptable to changing needs, and committed to achieving impactful outcomes.
Overview
9
9
years of professional experience
Work History
Caseworker
West Texas Boys Ranch
San Angelo, TX
09.2024 - Current
- Developed personalized case management plans for at-risk youth, enhancing their well-being.
- Coordinated with multidisciplinary teams to address complex needs of clients effectively.
- Monitored progress of youth in programs, ensuring adherence to treatment goals.
- Facilitated individual and group counseling sessions to support emotional development.
- Coordinated resources and services to enhance community support systems for at risk youth.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Administrative Assistant
West Texas Steel
San Angelo, TX
04.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization.
- Developed and updated spreadsheets and databases to track and analyze performance and sales data for reporting.
- Liaised with clients and vendors to maintain effective communication.
Collections Clerk
Auto Wrangler
San Angelo, TX
09.2017 - 03.2021
- Interacted with customers via phone, email, and in-person to resolve inquiries and facilitate account management.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Master of Science - Forensic Psychology
Arizona State University
Tempe, AZ06-2024
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX12-2022
Skills
- Crisis intervention
- High-risk identification
- Trauma-informed care
- Treatment planning
- Referral coordination
- Client engagement
- Youth support services
- Behavior observation and monitoring
- Client advocacy
- Professional boundaries
- Highly effective communication
- Crisis intervention
Timeline
Caseworker
West Texas Boys Ranch
09.2024 - Current
Administrative Assistant
West Texas Steel
04.2021 - Current
Collections Clerk
Auto Wrangler
09.2017 - 03.2021
Master of Science - Forensic Psychology
Arizona State University
Bachelor of Science - Psychology
Angelo State University
ADDITIONAL INFORMATION
Strengths:
- Motivated to excel in my career development
- Organized and experienced multi tasker
- Efficient and effective
- Mindful listener
- Proficient communicator