Atira Frazier

Managed eligibility determinations for Medicaid, SNAP, and TANF assistance programs, ensuring accurate and timely processing of benefits for community members while handling high-volume calls through CASEbank, providing exceptional customer service, resolving complex inquiries, executing detailed data entry, and maintaining meticulous case and journal notes using various office computer applications.

Assessed client needs and developed tailored service plans to enhance individual outcomes.

Coordinated with community resources to provide comprehensive support for clients in crisis situations.

Conducted regular follow-ups to monitor client progress and adjust service plans as necessary.

• Administered various therapeutic interventions, including individual counseling, group therapy, and family therapy sessions
• Monitored patient progress throughout treatment, adjusting interventions to enhance therapeutic outcomes
• Utilized evidence-based practices and clinical guidelines to inform decision-making in the provision of care
• Maintained accurate and up-to-date documentation of all patient interactions, assessments, diagnoses, and treatment plans
• Assisted clients in developing coping skills and strategies to manage symptoms related to mental health disorders
• Participated in case conferences and team meetings to discuss patient progress, share insights, and collaborate on treatment approaches
• Facilitated psychoeducational groups on stress management, communication skills, and relapse prevention, promoting client growth and resilience
• Demonstrated empathy and active listening to establish rapport with clients, fostering a safe and supportive therapeutic environment

• Delivered individual and group counseling sessions to students, focusing on personal and academic challenges to promote overall well-being
• Conducted comprehensive assessments of clients' substance use history, mental health status, and social support systems to inform treatment planning
• Assisted clients in developing relapse prevention strategies by identifying triggers, building healthy coping mechanisms, and fostering a strong support network
• Facilitated group therapy sessions, fostering a supportive environment for clients to share experiences and enhance peer learning
• Monitored clients' progress throughout treatment, evaluating their response to interventions.
• Guided clients in developing relapse prevention strategies by identifying triggers, enhancing coping mechanisms, and reinforcing their support networks
• Provided individual and group counseling sessions to students, addressing a wide range of personal and academic issues

• Provided individual counseling sessions to clients struggling with substance abuse, enabling development of coping strategies and achievable recovery goals
• Provided individual counseling sessions to clients struggling with substance abuse, helping them develop coping strategies and set achievable goals for recovery
• Implemented evidence-based interventions such as Motivational Interviewing (MI) and Cognitive-Behavioral Therapy (CBT) techniques in individual and group settings
• Monitored clients' progress throughout the course of treatment, regularly evaluating their response to interventions and adjusting therapeutic approaches as needed
• Monitored clients' progress throughout treatment, regularly evaluating their response to interventions.
• Educated clients on physiological effects of substance abuse, withdrawal symptoms, and long-term consequences, enhancing their understanding of addiction
• Educated clients on the physiological effects of substance abuse, withdrawal symptoms, and long-term consequences to enhance their understanding of addiction
• Maintained accurate documentation of all client interactions including assessment findings, treatment plans, progress notes, discharge summaries using electronic health record systems

• Assisted patients with daily living needs, including meals, basic hygiene, laundry, and housekeeping.
• Assisted in daily living activities to enhance patient comfort and well-being.
• Monitored patient vital signs and reported changes to nursing staff promptly.
• Provided emotional support to patients, fostering a nurturing environment.

• Ensured cleanliness and sanitization of assigned building to create safe environment for occupants.
• Checked accuracy of new employees
• Performed daily cleaning and sanitization of facilities to ensure a safe environment.
• Operated cleaning equipment efficiently, maintaining compliance with safety protocols.
• Assisted in inventory management of cleaning supplies, ensuring availability for operations.