Jadyn Leftwich
Saco
Summary
Dynamic professional with extensive experience in customer service and patient care, notably at HMSHost. Proven ability to enhance team performance through effective training and communication. Skilled in clinical documentation and problem-solving, fostering positive environments that boost satisfaction and engagement. Committed to promoting health and safety compliance while delivering exceptional support.
Overview
2
2
years of professional experience
Work History
Barista Trainer
HMSHost
08.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Caregiver
Comfort Keepers
01.2024 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Sales Associate
Bobs Furniture
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Teacher
LeapNlearn
12.2022 - 06.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
Education
Associate Degree in Nursing - Nursing
Southern Maine Community College
South Portland, ME04-2027
No Degree - Phlebotomy
Northeast Technical Institute
Auburn, ME04-2024
High School Diploma -
Camden County High School
Kingsland, GA05-2022
Skills
- Patient care
- Communication skills
- Team collaboration
- Customer service
- Time management
- Problem solving
- Health and safety compliance
- Basic life support
- Clinical documentation
Timeline
Barista Trainer
HMSHost
08.2024 - Current
Caregiver
Comfort Keepers
01.2024 - 07.2024
Sales Associate
Bobs Furniture
08.2023 - 01.2024
Teacher
LeapNlearn
12.2022 - 06.2023
Associate Degree in Nursing - Nursing
Southern Maine Community College
No Degree - Phlebotomy
Northeast Technical Institute
High School Diploma -
Camden County High School
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