Jadyn Miles
Chicago,IL
Summary
Professional hospitality worker with keen eye for maintaining high standards and achieving positive results. Adept at creating welcoming environments and handling guest inquiries efficiently. Known for strong focus on team collaboration and flexibility in dynamic settings. Possesses excellent customer service and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Front of House Team Member
Chic-Fil-A
05.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
Camp Counselor/Campaign Apprentice
Village Leadership Academy
05.2022 - 05.2024
- Supervised and mentored young children during enriching field trips, ensuring their safety and engagement
- Designed and implemented dynamic and interactive classroom activities to enhance children's learning experiences
- Led various classes for children aged 4-13, fostering their intellectual and social development
- Managed meal preparation for hundreds of young students, ensuring nutrition and dietary requirements were met
- Organized and executed community events tailored to the interests and needs of youth in the area
- Spearheaded fundraising initiatives to support community political campaigning events, demonstrating commitment to local advocacy
- Cultivated relationships with residents on the West Side of Chicago, expanding the organization's community outreach
- Promoted organizational events to drive participation and community engagement
- Conducted outreach calls to community members, ensuring their voter registration status was current.
Mentee
A Long Walk Home
06.2017 - 07.2021
- Built a network of contacts within the organization and industry, and actively engage with other mentees and professionals.
- Shared personal experiences and insights with other mentees to inspire and support each other.
- Attended events organized by the organization, such as conferences, seminars, and networking events, to broaden knowledge and network.
- Engaged in community service activities organized by the organization to give back to the community and develop a sense of social responsibility.
- Participated in workshops, seminars, and other learning activities organized by the organization to enhance personal and professional development.
Education
Bachelor's Degree - Psychology
Alabama Agricultural & Mechanical University
Huntsville, AL05.2026
Highschool Diploma -
De La Salle Institute
Chicago, IL05.2022
Skills
- Customer Service
- Communication
- Organizational Skills
- Professionalism
- Team Collaboration
- Creative Problem Solving
- Adaptability and Flexibility
- Child Care and Supervision
- Safety and Emergency Preparedness
- Educational and Developmental Activities
- Greeting guests
- Guest relations
- Team collaboration
Awards
- Honor Roll
- Merit Based Scholarships
Timeline
Front of House Team Member
Chic-Fil-A
05.2024 - Current
Camp Counselor/Campaign Apprentice
Village Leadership Academy
05.2022 - 05.2024
Mentee
A Long Walk Home
06.2017 - 07.2021
Highschool Diploma -
De La Salle Institute
Bachelor's Degree - Psychology
Alabama Agricultural & Mechanical University
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