Jadyn Parrish
Delaware,OH
Summary
Compassionate professional with experience as a Retail Associate, Security Team Lead, and Program Aide at a domestic violence shelter. Expertise in crisis intervention, conflict resolution, and team leadership, ensuring safety and support in high-stress environments. Proficient in answering crisis hotline calls, conducting intakes, and coordinating resources to maintain a safe and welcoming shelter atmosphere.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Program Aide
Turning Point Domestic Violence Services
Delaware, Ohio
01.2026 - Current
- Assist clients with safety planning and resource navigation.
- Coordinate intake processes and document client information accurately.
- Collaborate with community partners to improve access to service delivery options for clients in need.
- Maintain confidentiality and adhere to legal guidelines in client interactions.
- Respond to domestic violence emergency calls, triage client needs, and coordinate referrals to support agencies, ensuring continuity of care despite limited shelter capacity.
- Ensure sanitary living conditions through daily housekeeping, room turnover cleaning, and maintenance tasks.
- Perform cleaning and sanitation of vacated rooms and common areas to uphold health and safety standards.
Security Team Lead
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
Powell, Ohio
06.2025 - Current
- Oversaw daily security operations at zoo and waterpark facilities, enhancing safety for guests and staff.
- Managed staff breaks and early departures, maintaining operational readiness and service continuity.
- Trained and mentored new security team members in protocols and conflict de-escalation.
- Monitored entrances for unauthorized items, confiscating prohibited items per facility policy.
- Enforced firearm entry procedures, permitting only verified law enforcement officers.
- Responded to guest disputes and safety concerns with professionalism and calmness.
- Recorded incidents, observations, and team performance in comprehensive end-of-shift reports to support ongoing improvements.
Retail Sales Associate
Honey & Abernathy
Delaware, Ohio
10.2023 - 07.2024
- Processed payments, returns, and exchanges at cash register, ensuring smooth transaction flow and customer satisfaction.
- Assisted customers with inquiries and provided tailored product recommendations.
- Resolved customer complaints and inquiries, contributing to improved service experience and customer loyalty.
- Maintained organized sales floor to enhance safety and foster a welcoming environment.
- Maintained product availability and presentation accuracy through effective labeling, pricing, and restocking of merchandise.
- Managed customer subscriptions and pre-orders to ensure timely processing.
- Adhered to company policies and safety procedures to support daily operations.
Education
High School Diploma -
Olentangy Berlin High School
Delaware, OH01-2026
High School Diploma -
Delaware Area Career Center
Delaware, OH10-2025
Skills
- CPR certification
- Crisis management
- Public relations
- Conflict resolution
- Reporting and record keeping
- Attention to detail
- Cash register operation
- Safety procedures
- Team leadership
- Effective communication
- Interpersonal skills
- Critical thinking
- Firearm screening
Certification
First Aid and CPR Certified
Timeline
Program Aide
Turning Point Domestic Violence Services
01.2026 - Current
Security Team Lead
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
06.2025 - Current
Retail Sales Associate
Honey & Abernathy
10.2023 - 07.2024
High School Diploma -
Olentangy Berlin High School
High School Diploma -
Delaware Area Career Center