Dedicated employee with extensive experience in the food and beverage industry. Known for exceptional customer service, teamwork, time management, and problem-solving abilities, consistently ensuring timely service and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Server/beer-tender
Beach Burgers and Brews
Huntington Beach, CA
02.2026 - 04.2026
Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
Maintained cleanliness and organization of restaurant for optimal customer experience and team efficiency.
Coordinated with kitchen staff and servers to ensure prompt food delivery, contributing to smooth service operations.
Operated POS terminals to input orders, split bills, calculate totals, and handle cash transactions.
Server
The Hangout Restaurant and Beach Bar
Huntington Beach, California
12.2023 - 04.2026
Had mostly opening duties and service, which also included learning how to make bar drinks, seating guests, resolving issues without a manager, and I had to know an entire breakfast and lunch/dinner menu.
Handled a POS, credit cards, and cash
Maintained a clean and stocked environment
Provided excellent customer service, even when very busy. Always providing recommendations and solving issues with any customer complaints.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Assisted in training new servers.
Lead Server
Sierra Regency
Roseville, California
09.2019 - 01.2021
Opened and closed the dining room at the facility.
Led a team of 3-8 servers.
Made sure walkers were out of the way and everyone had a safe space to walk.
Knowledge of menu and how to use the menu on an iPad
Cleaned the entire dining room and front half of the kitchen.
Trained every new server we hired.
Helped run parties/dances for the residents.
Merchandise Flow
Target
Anaheim Hills
04.2016 - 04.2018
Ensured merchandise is stocked and displayed according to company guidelines.
Pulled auto-fills from the back room and push the merchandise to the floor.
Unloaded the truck delivered every night and stocked merchandise to the floor and the correct sections and shelves.
Back stockws any over stock left over from the night.
Office Representative
State Farm
Newport Beach, California
06.2015 - 09.2015
Administrative work:
Answered phones and emails. Input odometer updates, helped customers pay their bills, set up appointments,
Kept all of our clients happy by answering their questions and giving them great customer service.
Server
TGI Fridays
Yorba Linda, California
05.2013 - 06.2015
Served all my tables with great customer service.
Knowledge of the menu and drinks.
Expo-ed food.
Made sure my tables are clean, organized, and my guests are happy with their food and my service.
Assistant Manager
WorldWide Photography
Orange, California
03.2013 - 04.2013
Seasonal Easter Job
Showed customers which packages we offered.
Took and sold photographs
Made sure that all employees are staying on task
Worked the register, closed up register and deposit money.
Seasonal Sales Associate
Cathy Jean Shoes
Brea, California
11.2012 - 01.2013
Assisted customers in selecting footwear that matched their needs and preferences.
Maintained store presentation by organizing merchandise and keeping displays attractive.
Processed sales transactions accurately using point-of-sale systems.
Stocked the back room.
Photographer and Sales Associate
JCPenny Lifetouch Studio
Brea, California
04.2011 - 10.2011
Captured high-quality portraits for family and individual sessions.
Sold packages and memberships.
Answered phones and made appointments.
Worked the register and handled money and products.