Jadyn Desiree Meloncon
Las Vegas,NV
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to my help team. Reliable and dedicated team player with hardworking and resourceful approach. Looking to expand my leadership and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Overnight Fulfillment Associate
Amazon
10.2022 - Current
- Learning Ambassador ( 2 Years For Fluid Load, Manual Palletize, Robotics and Problem Solve) Onboarded over 250+ new hires and demonstrated extensive safety policies to limit injuries and near misses, also trained the General Manager and new Area Managers in manual palletize and robotics
- Problem Solver : Identified barriers in all areas of Transfer Out and communicated with all areas of the building with findings to improve the flow of the building
- Outbound Water Spider: Assisted in closure of pallets to secure to their proper destinations in Manual Palletize
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day
Guest Relations Specialist
Target
11.2021 - 12.2022
- Engaged guests through upbeat conversation and personalized service.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Answered multi-line telephone system to aid guests, direct callers and take messages.
- Logged guest interactions via email, phone and in-person in computer system.
- Anticipated and attentively handled guest needs or concerns.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Responded to guest inquiries to maximize guest satisfaction
Team Lead
Chick-fil-A
07.2020 - 07.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
General Sales Associate/ Cashier
Chick-Fil-A
02.2018 - 07.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Learned other teammates' work tasks to train as backup.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
General Sales Concierge
Knott's Berry Farm/Soak city
05.2017 - 01.2018
- Maintained extensive knowledge of company products and services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Internship Student
Kaiser Permanente
04.2016 - 09.2016
- Organizing patient files Shadowing lead Doctors in patient rounds Patient surveys Staff surveys
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Delivered clerical support by handling range of routine and special requirements.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Education
Associate of Science - Business Administration And Management
Langston University
Langston, OK09.2019
Diploma - General Education
Lakewood High School
Lakewood, CA06.2019
Skills
- Microsoft Suite
- Food Handlers Certificate
- Sales and Upselling
- Customer Experience
- Reserve Tickets
- Credit Card Transaction Processing
Certification
- Assisted Pallet Jack
- RWC4
- Jam
Affiliations
- B.E.N ( Black Empowerment Network )
- AAC (Associate Activity Committee)
Timeline
Overnight Fulfillment Associate
Amazon
10.2022 - Current
Guest Relations Specialist
Target
11.2021 - 12.2022
Team Lead
Chick-fil-A
07.2020 - 07.2021
General Sales Associate/ Cashier
Chick-Fil-A
02.2018 - 07.2019
General Sales Concierge
Knott's Berry Farm/Soak city
05.2017 - 01.2018
Internship Student
Kaiser Permanente
04.2016 - 09.2016
Associate of Science - Business Administration And Management
Langston University
Diploma - General Education
Lakewood High School