Jae Cooley
Daytona Beach,FL
Summary
Accomplished Shift Lead Manager with expertise in team leadership and operational efficiency. Led daily operations, managed staff schedules, and ensured high standards of customer service and safety. Demonstrated strong decision-making and problem-solving skills, driving improvements in team productivity and morale through strategic scheduling and motivational techniques.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Shift Lead Manager
Taco Bell
Jacksonville, FL
11.2021 - Current
- Developed daily shift plans that enhanced workflow and maximized productivity.
- Supervised team members during peak hours, ensuring delivery of efficient service.
- Coordinated with kitchen staff to facilitate timely meal preparation and delivery.
Bank Teller
Launch Credit Union
Daytona Beach, Florida
08.2022 - 05.2023
- Processed customer transactions efficiently at Launch Credit Union.
- Assisted customers with account inquiries and product information.
- Maintained accurate cash drawer and performed end-of-day reconciliations.
Education
BBA - Accounting
University of North Florida
Jacksonville, FL05-2028
High School Diploma -
Spruce Creek High School
Port Orange, FL05-2024
Skills
- Communication skills
- Customer service
- Team leadership
- Team building
- Problem solving
- Cash handling
Certification
Quickbooks Certified
Accomplishments
Launch Credit Union Scholarship recipient, 2024
Timeline
Bank Teller
Launch Credit Union
08.2022 - 05.2023
Shift Lead Manager
Taco Bell
11.2021 - Current
BBA - Accounting
University of North Florida
High School Diploma -
Spruce Creek High School