Brittney Murdock-Bryan
Ansonia
Summary
Customer-focused with background experience in retail environment which varies in handling transactions, assisting customers, and encourage strong leading skills. Always commended on reliability, being punctual and detail-oriented. Bring positive attitude, professionalism and collaborative to the workplace. Attentive to details. Concise & Straightforward. Identifying issues and making quick solutions. Grasp information quickly and adaptive of any environment. Able to manage more than one responsibility at a time. Support collaborations and cross functioning environments. Reliable, punctual and respectful. Communicating and Interpretation skills
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Maggie Spillane's Ale House
NY
08.2022 - 11.2024
- Responsible for on the job training; teaching trainees on reservation, table assignments and guest flow.
- Ensure orders are in/out accurately and on time.
- Provided actionable feedback.
- Offered flexible scheduling options.
- Manage reservation, waitlist and table seatings.
- Resolve guest grievances and escalating issues.
Front-of-House Associate
Jungle Restaurant
Mount Vernon
05.2022 - 07.2022
- Provide front line customer services.
- Welcoming customers and assist customers in completing their orders.
- Readily available to guide customers through product options.
- Make order placements and processing payments via cash or debit/credit card.
Store Assistant
Treasure Trove
Mount Vernon
04.2021 - 12.2021
- Assisted customers w/ finding items and locate important pieces.
- Greet customers with a friendly and professional services.
- Handling online postings and transactions.
- Ensure store is organized and tidy.
- Sorted, and tagged items accordingly.
- Maintained inventory flow.
Education
High School -
Mount Vernon High School
Mount Vernon, NY06-2020
Skills
- Attention to detail
- Conciseness
- Problem-solving
- Quick learning
- Adaptability
- Multitasking
- Collaboration
- Cross-functional teamwork
- Reliability
- Punctuality
- Respectfulness
- Communication skills
- Interpretation skills
Timeline
Shift Lead Manager
Maggie Spillane's Ale House
08.2022 - 11.2024
Front-of-House Associate
Jungle Restaurant
05.2022 - 07.2022
Store Assistant
Treasure Trove
04.2021 - 12.2021
High School -
Mount Vernon High School