Jasmine "Jae" Ebersole
Burleson,TX
Overview
2
2
years of professional experience
Work History
Arcade Attendant
Shenaniganz Entertainment Center
04.2023 - 02.2024
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Assisted in training new staff members on company policies, safety protocols, and operational procedures within the arcade setting.
Shift Lead
Cold Stone Creamery
05.2022 - 10.2022
- Answered questions and concerns customers had
- Supervised employees during shift as team leader
- Served guests with food and beverage requests in a timely, friendly, and professional manner
- Managed cash register
- Replenished sales products such as napkins, Spoons, Ice Cream and Toppings
- Mentored new team members on ins and outs of customer service and after cleaning
- Upheld cleanliness and cleaning procedures as required.
- Completed store opening and closing procedures
Education
High School Diploma -
Rockwall High School
Rockwall, TX06.2023
Skills
- Collaboration skills
- Communication – Communicates well with others as well as listens to what is said
- Interpersonal skills – great attitude towards others and is friendly
- Punctuation – Maintains outstanding attendance
- High personal integrity
- Customer service skills
- Patience and Empathy
Timeline
Arcade Attendant
Shenaniganz Entertainment Center
04.2023 - 02.2024
Shift Lead
Cold Stone Creamery
05.2022 - 10.2022
High School Diploma -
Rockwall High School
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