Jae-Lynne Perez
Laveen,AZ
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Sunshine Pet Grooming
Laveen, AZ
04.2025 - Current
- Provide excellent customer service and addressing client inquiries
- Resolve customer problems and complaints.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, scheduling appointments, walk-in clients and processing payments
- Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Ensure the grooming area and reception area are tidy and organized
- Assist groomers as needed with various tasks
Team Member
Dave’s Hot Chicken
Laveen, AZ
10.2024 - 03.2025
- Collaborated with team members to achieve project goals and deliver high-quality results
- Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
- Supported team leader in coordinating tasks, ensuring efficient workflow and timely completion of projects
- Contributed innovative ideas and solutions during team meetings, leading to improved processes and outcomes
- Assisted in training new team members on company policies, procedures, and best practices
Shift Manager
KFC
Laveen, AZ
11.2022 - 05.2024
- Coached and motivated team members, providing job assignments, and addressing employee relations issue
- Oversaw daily operations, including inventory management, food preparation, and ensuring compliance with health and safety regulations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Maintained clear and effective communication with team members, management, and customers
- Managed cash handling, daily paperwork, and contributing to financial control
- Maintained a clean and safe work environment, adhering to food safety standards, and ensuring compliance with company policies
Education
High School Diploma -
Grad Solutions
Timeline
Front Desk Receptionist
Sunshine Pet Grooming
04.2025 - Current
Team Member
Dave’s Hot Chicken
10.2024 - 03.2025
Shift Manager
KFC
11.2022 - 05.2024
High School Diploma -
Grad Solutions