Jaeda Vuong
Anchorage
Summary
Motivated individual experienced in coaching and mentoring. Skilled in developing training plans and providing constructive feedback, fostering team spirit and enhancing performance in fast-paced environments. Dedicated professional with strong customer service and team collaboration skills. Proven ability to manage busy service periods and educate customers, ensuring a positive experience.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Calesta Ayer
Anchorage
04.2024 - Current
- Assisted in maintaining cleanliness and organization of the service area.
- Served ice cream and toppings to customers efficiently and courteously.
- Handled cash transactions accurately and provided change to customers.
- Collaborated with team members to manage busy service periods effectively.
- Educated customers about flavors, ingredients, and promotions available at the shop.
- Monitored inventory levels of ice cream supplies and communicated needs to management.
- Greeted customers in a friendly manner and provided excellent customer service.
- Ensured compliance with health and safety standards during food preparation tasks.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Assisted in training new employees on proper scooping techniques and procedures.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Used POS system expertise to complete accurate sales transactions.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
Youth Volleyball Coach
Amy Mestas
Anchorage
06.2023 - 06.2023
- Developed training plans to enhance player skills and team performance.
- Evaluated player performance to provide constructive feedback for improvement.
- Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
- Encouraged team spirit by motivating players with positive reinforcement techniques.
- Collaborated with other staff members in developing a comprehensive program for student-athletes.
Horse Caretaker
Janie Call
Anchorage
06.2022 - 07.2022
- Provided daily feeding and care for horses, ensuring proper nutrition and health.
- Cleaned and maintained stables, ensuring a safe environment for horses.
- Assisted in grooming horses, enhancing their comfort and appearance.
- Implemented exercise routines for horses, promoting physical fitness and well-being.
Education
High School Diploma -
South Anchorage High School
Anchorage, AK05-2025
Some College (No Degree) -
University of Alaska Anchorage
Anchorage, AKSkills
- Team collaboration
- Customer service
- Coaching and mentoring
- Inventory management
- Cash handling
- Effective communication
- Allergy awareness
- Health and safety compliance
- Creativity and innovation
- Customer engagement
Timeline
Ice Cream Scooper
Calesta Ayer
04.2024 - Current
Youth Volleyball Coach
Amy Mestas
06.2023 - 06.2023
Horse Caretaker
Janie Call
06.2022 - 07.2022
High School Diploma -
South Anchorage High School
Some College (No Degree) -
University of Alaska Anchorage