Jaedee Johnson
Middletown
Summary
Dedicated operations and customer service professional with 8+ years of experience optimizing workflows, maintaining safety standards, and improving team performance. Strong technical and mechanical aptitude with proven ability to interpret diagrams, operate equipment, and deliver efficient results in fast-paced environments.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Gas Service Technician / Fusion Inspector
Reconn Utility Services
01.2024 - Current
- Ensure safe gas line installations while maintaining operational efficiency
- Inspect fusion processes to meet top safety and compliance standards
- Interpret mechanical, plumbing, and electrical diagrams, blueprints, and schematics
- Perform basic PC functions to enter, retrieve, and verify job-related data
- Work extensively walking, standing, and bending during inspections
- Execute tasks safely and efficiently in alignment with company standards
- Collaborate with teams in a calm and productive work environment
Ramp Agent
Swissport
01.2023 - 01.2024
- Load and unload aircraft efficiently to support on-time departures and arrivals
- Coordinate ground operations to improve workflow and turnaround times
- Follow strict safety protocols in a fast-paced ramp environment
- Handle physical demands including lifting up to 50 lbs
Ramp Agent
Dnata
01.2023 - 12.2023
- Coordinate aircraft loading and unloading operations
- Operate ground equipment safely and efficiently
- Contribute to team-based environment to maintain operational success
- Maintain safety standards and reliability
Bar Back
Beacon Theater
01.2021 - 01.2022
- Managed bar inventory and supported high-volume service operations
Beverage Supervisor
USTA
01.2021 - 01.2022
- Oversaw VIP beverage operations and trained staff
- Delivered high-level service in fast-paced event environments
- US Open (Seasonal)
Coin Room Machine Operator
Brinks Inc.
01.2020 - 12.2020
- Processed and verified large-scale currency transactions
- Maintained accuracy, security, and operational efficiency
Inbound & Food Service Associate
Target
01.2019 - 12.2020
- Stocked shelves, organized inventory, and assisted customers
Counterworker
Citi Field Hyundai Club
01.2017 - 12.2019
- Provided premium hospitality services to VIP guests
Education
FDNY High School for Fire and Life Safety -
FDNY High School for Fire and Life Safety
Brooklyn, NYSkills
- Workflow Optimization
- Conflict Resolution
- Analytical Thinking
- Team Leadership
- Customer Engagement
- Troubleshooting & Problem Solving
- Mechanical & Technical Skills
- Blueprint & Diagram Interpretation
- Safety Compliance
- Strong Communication Skills
Certification
- MCJROTC Distinguished Conduct Award
- NCO Leadership Award
Timeline
Gas Service Technician / Fusion Inspector
Reconn Utility Services
01.2024 - Current
Ramp Agent
Swissport
01.2023 - 01.2024
Ramp Agent
Dnata
01.2023 - 12.2023
Bar Back
Beacon Theater
01.2021 - 01.2022
Beverage Supervisor
USTA
01.2021 - 01.2022
Coin Room Machine Operator
Brinks Inc.
01.2020 - 12.2020
Inbound & Food Service Associate
Target
01.2019 - 12.2020
Counterworker
Citi Field Hyundai Club
01.2017 - 12.2019
FDNY High School for Fire and Life Safety -
FDNY High School for Fire and Life Safety