Jaedon Johnson
Statesboro,GA
Summary
Highly motivated and team-oriented IT professional with proficient skills in Microsoft applications and data analysis
Overview
6
6
years of professional experience
Work History
IT Services Technician
Bulloch Solutions
08.2023 - Current
- Improved efficiency for device repair and PC setups by more than 20%
- Utilized Team Viewer to remotely assistance customers with email migrations with thunderbird
- Gathered data from research to diagnose various issues, resolve internal IT support requests and identify potential cybersecurity threats
Systems Engineer Intern
Progressive Insurance
05.2022 - 08.2022
- Modified the mainframe by adding new jobs and configured those jobs into the system
- Worked on PESP reports, CMOD, job simulation, exception reports, automation, If-Then Logic, simulation and triggering jobs, 01 and 99-type applications
- Assisted in end user communication (EUC)
IT Intern
Richmond County BOE
06.2018 - 07.2018
- Installed monitoring software and Windows OS on over 7,000 computers
- Used a terminal to push commands to reimage the system
- Reprogrammed and replaced monitors, laptops, and desktops for every school in the Richmond County District.
Education
Bachelor of Science - Information Technology
Georgia Southern University
Statesboro, GA05.2023
Skills
SIEM (Security Information and Event Management) Project
- Created 3 virtual machines: Kali Linux, Splunk, and Snort
- Used VMware to create a sandbox
Webpage Development Project
- Used HTML and CSS to create dynamic website showcasing birthday
- Implemented JavaScript into the website to increase functionality
Timeline
IT Services Technician
Bulloch Solutions
08.2023 - Current
Systems Engineer Intern
Progressive Insurance
05.2022 - 08.2022
IT Intern
Richmond County BOE
06.2018 - 07.2018
Bachelor of Science - Information Technology
Georgia Southern University