SHERIA SATCHELL

FullBloom provides education and behavioral health solutions that create better life outcomes for children and their families, regardless of the learning obstacles and other challenges they face.

• Work in a setting with diverse students from varying developmental, cultural, ethnic, racial, and socioeconomic backgrounds.
• Work one on one with an assigned student to meet goals set forth in their IEP, providing accommodations and modifications as necessary.
• Assist in the development and modification of behavior support plans.
• Implement behavior support plans; record and track data on behaviors, progress toward goals, and incidents.
• Utilize behavior support and intervention strategies.
• Implement de-escalation techniques, crisis management, and physical restraint if necessary to maintain the safety of students and staff.
• Foster a positive and inclusive environment that encourages the development of appropriate social and behavioral skills.
• Supervise students and ensure they are always monitored, including to and from appropriate school locations.
• Work in collaboration with interdisciplinary team members to ensure consistent implementation of behavior support plans.
• Provide personal care support dependent on the student’s needs.
• Communicate effectively with parents.

• Working with middle and high school students utilizing Social and Emotional skill's, along with focusing on mental and emotional health, a range of behaviors and education driven techniques to achieve the goals of eliminating punitive measures of discipline within the school
• Such as suspension or expulsion or any other punitive measures of discipline.

• Plan, schedule and manage work force to meet daily operational demands
• Schedule outbound shipments through various carriers
• Prepare documentation for both domestic and international shipments
• Ensure correct shipment of orders to customers
• Manage and lead 8 employees on my team
• Guide, teach, and implement good work ethics, integrity as well as utilize superior communication skills
• Training in SAP and other shipping software

• As a Behavioral Therapist I generally attended to the mental health needs of my patients and various Behavioral attributes that are found throughout the medical field
• As a therapist I specialized in treating patients with anxiety, depression, addiction, or other life challenges
• Though many different concentrations of therapy can focus on behavioral changes, ABA therapists specialize in helping patients develop behavioral strategies.

• As a loan specialist in FHA and VA Loans; evaluating and authorizing approval for newly generated clients, as the liaison between clients and lenders, making sure all credit criteria was met before sending to underwriting for completing loans
• Meeting with clients to figure out their needs to recommend the best loan products to meet their financial goals
• Those experiencing financial hardship, deciding ratios and metrics to develop debt payment plans
• Conforming & Nonconforming Loans, Fannie Mae & Freddie Mac Guidelines, FHA, VA, USDA Rural Development Loans.

• As a Customer Support/Account Manager served as proven single point of, contact to business customers with ownership and accountability of customer life cycle
• Driving one call, resolution rate of 80% or higher
• Anticipates customer needs, delivers solutions while delivering end-user training
• Resolves conflict and concerns while supplying solutions to customers in a prompt and concise manner
• Facilitates project position through Consistent communication while supplying and obtaining updates to all Parties involved
• Sets standards and services to deliver Products and services that fulfill customer and business needs
• Creating net Promoter score of 98% consistently
• Exercises independent judgment to Positively affect project life cycle
• Develops long-term solutions by using Customer feedback to find necessary processing improvements
• Managing and training ten (10) or more employees while training in a specific project while keeping professionalism, rapport and vital communication skills used to meet all required guidelines for the project