Diligent student with valuable work experience and a profound understanding of core subjects. Meticulous and detail-oriented, possessing strong observational, organizational, and communication abilities.
Overview
6
6
years of professional experience
Work History
Legal Administrative Assistant
The Dow Chemical Company
03.2022 - Current
Enhanced coordination and communication by collaborating cross-functionally with legal, HR, and medical personnel, resulting in expedited claim processing and improved outcomes for injured employees.
Streamlined document management system by meticulously addressing past filing backlog and renaming over 1,000 documents for enhanced accessibility and efficiency.
Managed weekly tasks including expense reports, employee scheduling, and preparation of matter and TSCA reports, ensuring timely completion and accuracy.
Supported over 10 colleagues by proactively addressing various project tasks, ensuring smooth advancement and on-time delivery.
Environmental Administrative Assistant
The Dow Chemical Company
01.2022 - 03.2022
Facilitated group adherence to Dow environmental policies and oversaw virtual safety broadcasts for disseminating relevant information.
Coordinated meetings, events, and travel arrangements for 10 team members.
Managed organization and archival of data reports for both internal colleagues and external groups.
Oversaw front desk operations, maintained office and lab supplies, managed visitor logistics, and ensured smooth administrative procedures implementation.
Call Center Representative and Office Assistant
Advanced Practice Management
05.2019 - 08.2021
Managed customer inquiries and service issues through phone calls, online chat, and email, garnering numerous positive ratings for outstanding service delivery.
Aided over 30 patients daily in preparing for doctor appointments by facilitating the gathering of the necessary information for virtual medical accounts and assisting with paperwork completion.
Introduced a streamlined record filing system to improve document organization and management efficiency, thereby optimizing workflow.
Customer Service Assistant and Cashier
JCPenney
07.2018 - 05.2019
Maintained transaction records and provided exceptional customer greetings upon entry and exit.
Kept informed about promotions, proactively engaging customers with sales opportunities.
Demonstrated precision in executing sales and return transactions, consistently prioritizing customer contentment.