Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jae Ho Sung

Saratoga Springs,NY

Summary

As long as I lived, I loved the thought of creating something with my hands and imagination. The idea of people receiving satisfactory with my work gave me the same feeling. I wish I can perform my skillset I learned throughout my life with the company to see how far I can go.

Overview

10
10
years of professional experience

Work History

Field Service Engineer

SEMES-A
09.2021 - 07.2024
  • Performed 42 onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.

Asset Management Intern

New York City Department of Environmental Protection
06.2021 - 08.2021
  • Assisted with transition of CMMS Oracle to Avantis by recording the machineries of the waste water plants to excel sheet
  • Attended important meetings and gave suggestions to supervisors regarding the topic
  • Used CMMS to keep track of different machinery and parts of the waste water plants.

Technician

CamTech
06.2016 - 07.2017
  • Repairing Nikon cameras that were either refunded or sent in for repairs
  • Completed logs and job reports for completed and pending service calls at shift end
  • Inspected and repaired program systems and components.

Head Waiter

Domo 7
12.2014 - 05.2016
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
  • Closing and logging daily profit to distribute tips to waitresses and waiters.

Education

Bachelor of Science - Mechanical Engineering

NYIT
Plainview, NY

Bachelor of Science - Mechanical Engineering

New York City College Of Technology Of The City University Of New York
Brooklyn, NY
06.2021

Skills

  • Quality control
  • Finishing to perfection once starting a project
  • Affection for handiworks
  • Work Prioritization
  • Relationship management
  • Maintenance and repair
  • Proficient in Korean and English
  • Analytical research
  • Organizational management principles
  • Comparative analysis
  • CAD systems

Languages

Korean
Native or Bilingual

Timeline

Field Service Engineer

SEMES-A
09.2021 - 07.2024

Asset Management Intern

New York City Department of Environmental Protection
06.2021 - 08.2021

Technician

CamTech
06.2016 - 07.2017

Head Waiter

Domo 7
12.2014 - 05.2016

Bachelor of Science - Mechanical Engineering

NYIT

Bachelor of Science - Mechanical Engineering

New York City College Of Technology Of The City University Of New York

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Jae Ho Sung