Jae H Roh
Denver,CO
Summary
Product executive with 20+ years building and scaling enterprise SaaS platforms, specializing in AI/ML integration and customer experience transformation. Proven track record of driving growth through innovative product strategies, from early-stage startups to Fortune 500 enterprises. Expert in translating complex technical capabilities into measurable business value. Deep experience in platform architecture, generative AI, product integration following corporate acquisition, and cross-functional team leadership.
Overview
24
24
years of professional experience
Work History
Senior Director, Product Platform, Content Integration & Design
3E Environmental, Ecological and Engineering
Denver, CO
01.2023 - 01.2025
- Led enterprise-wide AI transformation and platform modernization for environmental compliance SaaS leader serving Fortune 1000 clients.
- Unified Platform Architecture: Designed interoperability framework connecting 5 legacy systems and product lines built with different tech stacks, product and customer data models, and content sources. Led analysis and planning for rationalization of user data models, navigation, service architecture, and system integration.
- Launched Industry-First Regulatory AI Assistant: Led Product Design and delivered conversational AI using RAG technology to query 10K+ regulatory documents.
- Scaled AI Adoption: Drove 3x designer and developer productivity by implementing AI coding assistants across design and UI development organization.
- Built Analytics Foundation: Implemented portfolio-wide product analytics capturing 100M+ events monthly, enabling data-driven feature prioritization and 25% improvement in user engagement.
- Established Design System: Created comprehensive design library reducing UI development time by 60% and ensuring consistent interaction patterns across products.
- Technologies: OpenAI API, Python, React, Figma, Atlan, MaterialUI
Director, Software Product Platform Management
FACTION, INC.
Denver, CO
01.2019 - 01.2022
- Pioneered cloud data services platform for ML/AI workloads, PB-scale storage, and compute virtualization at Managed Service and Platform Service Provider.
- Drove Customer Adoption: Achieved 150% YoY growth in platform usage through self-service portal and API development.
- Delivered Innovative Self-Service Network Automation: Created visual interface to allocate dedicated, low-latency connectivity from hyperscale cloud providers to managed storage platform.
- Architected joint development with OEM partners: Established SSO integration with OpenID Connect and MFE (micro front-end) integration of user interface components.
Senior Director, Product Management - Digital Experience
LEVEL 3 COMMUNICATIONS (LUMEN)
Broomfield, CO
01.2015 - 01.2018
- Transformed customer experience through innovative digital products across $8B telecommunications enterprise.
- Secured $11M Investment: Proposed and won C-level funding for digital transformation initiative spanning portal, API, and mobile channels.
- Launched Enterprise APIs: Built RESTful API platform handling 100K+ daily transactions for network automation and configuration.
- Led M&A Integration: Successfully merged 4 acquired company customer portals (Savvis CDN, Servecast, Global Crossing, tw telecom) into unified customer experience.
- 10x Growth in User Adoption: Revolutionized self-service capabilities for content delivery network customers.
- Scaled Video Platform: Supported transition to OTT streaming for major broadcasters, content producers, and sports leagues.
- Built Real-time Analytics: Delivered sub-second delivery and audience performance metrics for live video streaming events.
Security Product Line Manager
OPENWAVE
Redwood City, CA
01.2004 - 01.2006
- Drove $19M annual revenue for email security products serving telecom providers and enterprises.
- Managed vendor relationships and technology partnerships for ML-based threat detection.
VP Engineering (Founding Team)
PLUM VOICE
Boston, MA
01.2001 - 01.2004
- Led development from startup to profitability for Voice IVR PaaS platform.
- Pioneered use of open-source VoiceXML for enterprise telephony applications.
Education
Master of Science - Technology and Policy
Focus: Internet Policy, Digital Platforms, and Innovation Management. Thesis: Adoption and impact of Internet technology in high school classrooms
Master of Science - Electrical Engineering
Research: Human-Computer Interface Design at Xerox PARC and MIT Media Lab. Thesis: design and development of a system to use hidden Markov models (simple neural networks) to model rhythms in Indian classical tabla drumming for a real-time generative interface to teach music.
Bachelor of Science - Electrical Engineering & Computer Science
Focus: Network Communications, Signal Processing, and Machine Learning
Bachelor of Science - Physics
Thesis: Center for Theoretical Physics - Modeling quantum confinement: bound states and scattering in quantum wires, 2D constrained channels with bends
MicroMasters - Statistics and Data Science
07.2025
in-progress: Probability, Statistics, Data Analysis, Machine Learning
Skills
- AI & Machine Learning
- Generative AI & LLMs
- RAG Architecture
- Conversational AI Design
- ML Model Integration
- AI Product Metrics
- Prompt Engineering
- MLOps Implementation
- Product Leadership and Product Design
- Product Strategy & Vision
- Platform Architecture
- API/Developer Experience
- Go-to-Market
- Competitive Analysis
- Product-Market Fit
- Monetization Strategy
- Roadmap Development
- Technical Excellence
- Cloud Architecture (AWS/GCP)
- Microservices
- Data Modeling
- DevOps/CI-CD
- Open-Source Integration
- Legacy System Integration and Modernization
- Security & Compliance
- Identity Management
- UI Component and MFE development
- Team & Process
- Cross-functional Leadership
- Agile/Scrum/Kanban
- OKR Planning
- Design Thinking
- Stakeholder Management
- Executive Communication
- M&A Integration
- Global Team Management
- Technical Proficiencies
- Python
- Java
- C
- SQL
- JavaScript
- React
- AWS
- Azure
- GCP
- Git
- Jira
- Figma
Websites
Accomplishments
- Delivered and grew product line with over $19M annual enterprise subscription revenue
- Built and led teams of 25+ across product, engineering, design, and data science
- Pioneered API-first strategies resulting in 100K+ daily transactions
- Architected platforms supporting PB-scale data for ML applications
Additional Qualifications
Python, Java, C++, SQL, JavaScript, React, AWS, Azure, GCP, Git, Jira, Figma, Data Lakes on AWS, AWS Cloud Technical Essentials, Product Management (Pragmatic Institute), Systems Thinking in Public Health, Neural Networks and Deep Learning, Quantum Summer School (Quantum Rings) - in progress
Core Competencies
Generative AI & LLMs, RAG Architecture, Conversational AI Design, ML Model Integration, AI Product Metrics, Prompt Engineering, MLOps Implementation, Product Strategy & Vision, Platform Architecture, API/Developer Experience, Go-to-Market, Competitive Analysis, Product-Market Fit, Monetization Strategy, Roadmap Development, Cloud Architecture (AWS/GCP), Microservices, Data Modeling, DevOps/CI-CD, Open-Source Integration, Legacy System Integration and Modernization, Security & Compliance, Identity Management, UI Component and MFE development, Cross-functional Leadership, Agile/Scrum/Kanban, OKR Planning, Design Thinking, Stakeholder Management, Executive Communication, M&A Integration, Global Team Management
Personal Information
Title: AI-First Senior Product Leader
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridTimeline
Senior Director, Product Platform, Content Integration & Design - 3E Environmental, Ecological and Engineering
01.2023 - 01.2025
Director, Software Product Platform Management - FACTION, INC.
01.2019 - 01.2022
Senior Director, Product Management - Digital Experience - LEVEL 3 COMMUNICATIONS (LUMEN)
01.2015 - 01.2018
Security Product Line Manager - OPENWAVE
01.2004 - 01.2006
VP Engineering (Founding Team) - PLUM VOICE
01.2001 - 01.2004
Massachusetts Institute of Technology - Master of Science, Technology and Policy
Massachusetts Institute of Technology - Master of Science, Electrical Engineering
Massachusetts Institute of Technology - Bachelor of Science, Electrical Engineering & Computer Science
Massachusetts Institute of Technology - Bachelor of Science, Physics
Massachusetts Institute of Technology - MicroMasters, Statistics and Data Science
Similar Profiles
Maxx EdgarMaxx Edgar
Labourer at Mals Ecological and Environmental Services PTY LTDLabourer at Mals Ecological and Environmental Services PTY LTD
Daniel SmallDaniel Small
Quotation Specialist at 3e Electrical Engineering & EquipmentQuotation Specialist at 3e Electrical Engineering & Equipment
Dustin GieselmanDustin Gieselman
Outside Sales Representative at 3e Electrical Engineering & EquipmentOutside Sales Representative at 3e Electrical Engineering & Equipment
Jordan LeonardJordan Leonard
Systems Engineer at Astroscale USSystems Engineer at Astroscale US
LOUIS FENOGLIOLOUIS FENOGLIO
Senior Business Development Manager at SalesforceSenior Business Development Manager at Salesforce